Zenitude Hôtel - Résidences L'Acacia Lourdes sits by a serene lake, offering a seasonal outdoor pool and terrace. Travelers can grab a bite at the bar/deli before exploring the nearby Basilicas of Our Lady of the Rosary and Immaculate Conception. Guests love the helpful staff.
Located in Lourdes, Comfort Aparthotel Lourdes L'Acacia is in the city centre and on a lake. Basilica of Our Lady of the Rosary and Basilica of St. Pius X are notable landmarks, and the area's natural beauty can be seen at Massabielle Grotto and Betharram Caves. House of Sainte Bernadette and Sanctuary of Our Lady of Lourdes are two other places to visit that come recommended. Discover the area's water adventures with nearby rafting, or enjoy the great outdoors with hiking/biking trails. Visit our Lourdes travel guide
1 A Chemin de Lannedarré, Lourdes, Hautes-Pyrenees, 65100
What's nearby
Basilica of Our Lady of the Rosary
5 min walk - 0.4 km
Basilica of St. Pius X
5 min walk - 0.4 km
Massabielle Grotto
6 min walk - 0.6 km
Basilica of the Immaculate Conception
6 min walk - 0.6 km
Sanctuary of Our Lady of Lourdes
6 min walk - 0.6 km
Getting around
Lourdes Station
15 min walk
Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
17 min drive
Restaurants
Café Royal
13 min walk
Hotel Gallia et LondreS
14 min walk
Asian Delices
13 min walk
Hotel Sainte Rose
14 min walk
Cafe Jeanne D'arc
13 min walk
About this property
Comfort Aparthotel Lourdes L'Acacia
This smoke-free aparthotel features a seasonal outdoor pool, laundry facilities and a TV in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe and multilingual staff assistance. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a fridge, a stovetop and a microwave. Free WiFi, a balcony and free toiletries are among the other amenities available to guests.
Comfort Aparthotel Lourdes L'Acacia offers 111 accommodations with free toiletries. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.
Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the aparthotel include a seasonal outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 12.90 for adults and EUR 6.45 for children
Bedrooms
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer (on request)
Towels provided
Entertainment
Flat-screen TV with satellite channels
TV in common areas
Outdoor areas
Balcony
Terrace
Laundry
Laundry facilities
Work spaces
Laptop workspace
Comfort
Heating
Pets
Pet friendly
One pet total
Fee: EUR 8 per pet per day
Service animals exempt from fees
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lift
Low-height counter and sink
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Smoke-free property
Services and conveniences
Daily housekeeping
Iron/ironing board on request
Luggage storage
Multilingual staff
Safe at front desk
Location highlights
In the city centre
Near a train station
On a lake
Things to do
Bicycle parking
Bicycle rentals nearby
Hiking/biking trails nearby
Rafting nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
111 units
3 buildings
3 floors
Bicycle parking
Built in 2009
Bulk dispensers for toiletries
Comprehensive food waste policy
Eco-friendly cleaning products used
Eco-friendly toiletries
Individual decor
Individual furnishings
Local culture and ecosystem education
No plastic drinking straws
Recycling
Reusable cups
Reusable tableware
Soundproofing
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
A late check-out fee will be charged
Special check-in instructions
The front desk is open from Monday to Saturday (8:00 AM to noon), Monday to Saturday (3:00 PM to 6:00 PM) and Sunday to Sunday (8:00 AM to 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk, private entrance
Pets
Pets are allowed for an extra charge of EUR 8 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
1 total pets
Children and extra beds
Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 200 per accommodation, per stay
Breakage deposit: EUR 300 per stay
A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 12.90 for adults and from EUR 6.45 for children
Pet fee: EUR 8 per pet (varies based on length of stay)
Service animals are exempt from fees
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 01 May to 30 September
Does Comfort Aparthotel Lourdes L'Acacia have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 6:00 PM.
How much does it cost to stay at Comfort Aparthotel Lourdes L'Acacia?
As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at Comfort Aparthotel Lourdes L'Acacia on 29 Mar 2026 start from €52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Comfort Aparthotel Lourdes L'Acacia pet-friendly?
Yes, this property allows pets (limit 1 total). There's a fee of EUR 8 per pet, per day. Service animals are exempt from fees.
How much is parking at Comfort Aparthotel Lourdes L'Acacia?
Self-parking is free at this property.
What time is check-in at Comfort Aparthotel Lourdes L'Acacia?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM.
What time is check-out at Comfort Aparthotel Lourdes L'Acacia?
Checkout is at 11:00 AM. Late checkout is available for a fee.
Where is Comfort Aparthotel Lourdes L'Acacia located?
Located in the heart of Lourdes, this aparthotel is within a 15-minute walk of House of Sainte Bernadette, Sanctuary of Our Lady of Lourdes and Basilica of St. Pius X. Basilica of Our Lady of the Rosary and Basilica of the Immaculate Conception are also within 1 mi (2 km). Lourdes Station is 15 minutes by foot.
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Reviews
Comfort Aparthotel Lourdes L'Acacia Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.2
Location
8.0
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 287 out of 753 reviews
10 - Excellent
287
Rating 8 - Good. 295 out of 753 reviews
8 - Good
295
Rating 6 - Okay. 113 out of 753 reviews
6 - Okay
113
Rating 4 - Poor. 33 out of 753 reviews
4 - Poor
33
Rating 2 - Terrible. 25 out of 753 reviews
2 - Terrible
25
Reviews
8/10 Good
Madonna
2 Jan 2026
Liked: Amenities
I didn't havr breakfast at the hotel. The balcony view is good.
Madonna
Stayed 2 nights in Dec 2025
10/10 Excellent
Juan
22 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very well located and friendly personal.
Juan
Stayed 1 night in Sep 2025
8/10 Good
Baby
17 Oct 2025
Liked: Cleanliness, room comfort
Clean and spacious with a good sized balcony to get fresh air. Good quiet location
Baby
Stayed 4 nights in Oct 2025
10/10 Excellent
Oleh
27 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
A wonderful space with kitchenette facilities. Walkable to downtown and the Grotto.
Oleh
Stayed 5 nights in Sep 2025
10/10 Excellent
Ioana Larisa
15 Jun 2025
Liked: Cleanliness, room comfort, communication
Verry clean and very friendly staff
Ioana Larisa
Stayed 1 night in May 2025
8/10 Good
mary
17 Oct 2025
Liked: Cleanliness, property conditions & facilities, communication
Wefelt safe.the entire apartment was right for us.huge bathroom with perfect size tub,kitchen and stuff were all right for our needs.lovely boulangerie was just right at the corner plus convenient store.walkable steps and corners to the Grotto ,about 16-20mins.location is perfect away from bustling tourists.
mary
Stayed 3 nights in Oct 2025
8/10 Good
Isabelle
14 Sept 2025
Liked: Cleanliness, room comfort, communication
Excellent value for money!
The studio flat was simple, but functional and very clean. The staff were very friendly and helpful. Breakfast was very good.
Isabelle
Stayed 2 nights in Sep 2025
8/10 Good
Jeannie
5 Apr 2025
Liked: Cleanliness, room comfort, communication
Agreeable and comfortable ,my kids loves the place.
Jeannie
Stayed 3 nights in Apr 2025
10/10 Excellent
Ragnhild B
22 Sept 2024
Liked: Cleanliness, amenities, room comfort, communication
Very nice Hotel, very nice staff, everything was perfect!
Ragnhild B
Stayed 7 nights in Sep 2024
8/10 Good
Verified traveller
13 Jun 2024
Liked: Communication
Good location, friendly staff and great value for money
Verified traveller
Stayed 2 nights in Jun 2024
8/10 Good
Zari
3 Sept 2025
Liked: Cleanliness, room comfort
Good facilities. Comfortable. Outside looks tired and old. Location is out of town - need to be able to walk with ease.
Zari
Stayed 6 nights in Aug 2025
8/10 Good
Jamie
18 Oct 2025
Liked: Cleanliness, amenities
I would come back & stay here. Very Quiet & pretty convenient to the sanctuary of our lady of Lourdes. Short walk to the bakery down the street. The room is pretty good size with the kitchen. I didn’t use the kitchen! It’s just outdated but clean. I wouldn’t stay too close down to the downtown cuz it noisy. People are talking late at night.
Jamie
Stayed 3 nights in Oct 2025
8/10 Good
Amanda
17 Oct 2024
Liked: Cleanliness, amenities, communication
Staff was very kind & helpful. Property is nice and very much a deal for the price.
Amanda
Stayed 2 nights in Oct 2024
8/10 Good
Marcin
6 Jul 2025
Liked: Cleanliness, room comfort, communication
Good hotel
The hotel was clean and quiet, with a swimming pool. The kitchen was well-equipped — nothing was missing. The elevator is definitely a plus. I didn't pay extra for breakfast, but I found the price a bit too high.
The only small downside was that we ran out of toilet paper after three nights — it was restocked on the fourth day.
Marcin
Stayed 7 nights in Jun 2025
10/10 Excellent
Ellenore
28 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Area was rly quiet. Bus-Stop around the corner. English speaking Staff and rly nice. Breakfast-buffet available. Perfect for disabled aswell (ramps, big bathroom, elevator, taxiservice available)
Ellenore
Stayed 4 nights in Jan 2025
10/10 Excellent
Anna
31 Oct 2023
Liked: Cleanliness, room comfort, communication
The best hotel in Lourdes
This hotel is one of the best hotels in my life with my family~! It’s really beautiful with wood and everything makes us feel peaceful~! My family will visit here again~!
Anna
Stayed 4 nights in Oct 2023
10/10 Excellent
Anne
7 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
A lovely pool breakfast available @13 euros if want. great service when check-in had my details and went straight to our room clean tidy warm all the mod cons comforts. Comfortable. Lovely outdoor porch balcony table chairs nice view easy to go to the sanctuaries. Grotto. Around 15 min walk Family great service recommended great bakery nearby Ukrainian church couple door s down. Lovely place loved it recommend
Anne
Stayed 3 nights in May 2025
10/10 Excellent
Chukwudifu
16 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was very convenient. A studio flat. A good kitchen where I could cook for myself without having to dine out all the time.
Chukwudifu
Stayed 7 nights in Jan 2025
8/10 Good
Cereneo Jr.
10 Jun 2024
Liked: Cleanliness, amenities, communication
the location is great. close to the train station and the attractions. the view in our veranda is obsolutely beautiful. we walked rhe whole time we were there. the breakfast options is a bonus. the grocery is just a block away and there's bakery nearby . the receptionist is very friendly and helpful.
Cereneo Jr.
Stayed 2 nights in Jun 2024
8/10 Good
Anna
24 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Solange was very helpful. Accomodated to change room for two double beds with no problems
The pool was very relaxing and met my expectations per the online pictures.
Breakfast area was very bright with lots of windows and ample room. Selection was well provided including eggs and the coffee machine had excellent coffee to my surprise.
Pillows and linens were very clean and comfortable. Kitchenette well equipped except no utensils on arrival had to ask for some.
Anna
Stayed 2 nights in Sep 2024
4/10 Poor
Josiane
26 Oct 2025
Disliked: Property conditions & facilities
The photos on the listing are very misleading. The property looks nothing like the pictures — it seems those were taken years ago, possibly right after construction or renovation. The exterior is quite run down and in need of maintenance.
The rooms are decent in size, but they also need updating. The bathroom and furniture are old and worn out. The beds, however, seem newer and were reasonably comfortable.
The staff was the best part of the stay — very kind and accommodating, which I truly appreciated. Unfortunately, the reception hours (8 a.m.–12 p.m. and 3 p.m.–6 p.m.) are not convenient. If you need assistance outside of those times, it can be a real challenge, especially since you need a local phone to reach them.
Breakfast is not included, and while it was okay, there was very little variety.
Overall, this property has potential but needs significant updates and better management to meet guest expectations. I would rate it 3 out of 10.
Josiane
Stayed 2 nights in Oct 2025
8/10 Good
Manwela
5 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was nice, the surrounding, the shared space outside, and the view. The room was clean and towels were in place. However the breakfast wasn’t satisfying, they had the minimum for a price of 12,99€/person, no vegetables or fruits were served and little to no variation of cheese and meat was served. They only had egg, bread, jam, cheese and small croissants which is disappointing for a four stars hotel.
The staff were kind. I recommend this place except for the breakfast.
Manwela
Stayed 1 night in Mar 2024
10/10 Excellent
Surendran
25 Nov 2025
Liked: Cleanliness, amenities, communication
Very neat room. Staff are friendly
Surendran
Stayed 1 night in Nov 2025
10/10 Excellent
Marc
16 Dec 2025
Liked: Cleanliness, property conditions & facilities, communication
Nice
Marc
Stayed 3 nights in Nov 2025
8/10 Good
David
11 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was great! Nearby the church, just a bit confusing to arrive but all the rest was amazing!