Big Bend Hotel Guide - Luxury Hotels in Big Bend, Texas

"Hotels.com showed strong ratings, and the room itself was clean and comfortable. However, the front desk experience was lacking—there was no greeting upon arrival or during check-in. We were told, “Breakfast is from 6:30–10:30,” which led us to assume it was complimentary, but that wasn’t clearly explained. A more welcoming and communicative approach would have made a big difference. The bathtub could use a non-slip surface or grip mat. I slipped twice while using it, which was concerning from a safety standpoint"

"The staff was nice, the place was horrible. I was very surprised with the name Wyndham. First when I walked in the check in office, it looks run down, far far far like what shows in the picture, day and night difference. The room when I first walked in, the curtain was hanging down sideways, would not move on the tracks. I had to fix it myself by putting in the tracks and hand rolling it to get it even before it started to work. The the floors are super sticky. I did not dare walk without sandals. The bathroom sink has electrical wires hanging down. Bathroom door has a large hole as if someone punched the door. The tub sticker is completely loose. The exhaust fan in the bathroom was making a crazy loud sound so I would not turn it on. The bathroom door hinges are incredibly rusted. The bathroom floor has paint splatter everywhere. The front door has a huge gap between door and frame/casings. Tv is very small. The hallways were very dirty with bird poop or vomit, disgusting. The wooden hand rails, dont dare touch them, might get your hands full of splinters. No blow dryer in bathroom, had to request one, it was delivered but broken, didn't work. Requested another, and the employee said there were no more. Had to reprogram the key card twice. I can go on with more but, I think I made my point why I gave it a low score."

"Staff is always very nice and sweet. They always take care of anything you might need during your stay. Recommend staying here when in El Paso. It is a peaceful well known place to stay."

"Yes room was cold and plenty of parking "

"There were bugs in the area where the food was located"

"My room was clean. It was quiet and staff were helpful and polite. I like staying here when flying out of El Paso because it is convenient to the airport. The food at the restaurant is good as well and the room with the massage chairs is great. I look forward to staying here when I need to stay in El Paso."

"My family and I had a great time. The rooms were very clean and the staff was nice and helpful."

"Yes"

"I have been going to the property for years.But this time I gotten the shock of my life.it was a bed bug cramling on the bed and I really freaked out."