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"The listing failed to state that an expensive cleaning fee would apply and we were advised of this by the hotel after the cancellation period had ended. This was challenged but the hotel continued to insist that it needed to be paid and that it was advised (despite it not being in the listing or the confirmation email). Hotels.com had to get involved via an escalated complaint. The check in experience was also poor as the keys were not in the lock safe. This was resolved. Despite this the...

"Great location, nice clean loft."

"Fijne ruimte, schoon, rustige buurt"

"A little smaller than pictures had led us to believe but my wife and I very much enjoyed staying in this homely place for a week. The bed was comfortable, the shower was excellent, and the oven and hob worked well. We enjoyed the roof top terrace when the weather was fine (though a heater and a rain cover suggest it could be used more often that we did), and there’s even a BT speaker if you want to play your music through that. It’s very convenient if you want to be in close to the heart of the...