Holiday Homes in Birchington

"I am writing to express my sincere thanks for the excellent service provided during our recent stay. When we arrived to check in, we realized that we had mistakenly booked the wrong date. Your reception staff kindly checked availability and promptly helped us change the reservation to the correct night without any additional charge. We truly appreciate the efficiency, understanding, and professionalism shown. Thank you again for your help in making our stay smooth and enjoyable。"

"Very centrally situated in a converted old buliding.Minutes from the cathedral. It even has roman foundations"

"Room was clean and staff were helpful and friendly. Was a bit hot overnight though "

"Lovely and clean. Decent breakfast. Two minute walk to center"

"Wonderful stay and all welcoming staff "

"A lovely hotel in a great area. Very good value and lovely staff. I also enjoyed the breakfast. Highly recommended. "

"Very clean, only downside was the floor was super creaky walking around. Staff lovely."

"Style over substance in a lot of areas. Spa is a very small pool area with 4 beds which you can’t access until check in. Default answer to any request is no. We only gave our name at reception to be ushered back out the door and told to comeback later. No offer to hold luggage, told to go and sit outside restaurant and that there would be no food. Reception staff especially rude and unprofessional. Tasting menu good but surrounded by screaming babies and only one good server. Again any changes to menu told no and only the manageress had any idea on customer service "

"Toilet had to pump handle to get it to flush, sink didn't drain quickly so obviously blocked . Should have been picked up by anyone cleaning the room. 1 plug socket and no where near bed. coffee machine at breakfast constantly needed maintainance by staff - saying needed cleaning so didn't enjoy coffee knowing that. hopefully all these issues will be resolved after the upgrade - didnt bother the staff on sunday as had to get to work and upgrade already in progress. "