Bitam Holidays

Several things in our room were broken. We spoke with someone at the desk when we checked out. He said he’d have the manager contact us. We are still waiting a week and a half later.

I really enjoyed my stay at 1 Hotel San Francisco. The property is chic, stylish, and perfectly located close to the water with STK conveniently right across the street. The hotel feels thoughtfully designed, ergonomically friendly, and incredibly comfortable. One of the best parts for me was how pet-friendly it is—without any extra charges or hidden fees. They even provided my puppy with a cozy bed and dishes, which was such a thoughtful touch. While it is definitely on the pricier side, the experience is absolutely worth it—I would definitely stay here again with no hesitation.

Too complicated getting to my room from the lobby.

This hotel has new charm but still her old character, check in was easy and the location is perfect, places to dine and shop are easily walkable! Had a minor hiccup with my room upon check in , called front desk and was immediately moved to another room! The only thing that was a little annoying was the smoke detector was right outside of the bathroom and the steam from the shower would set it off. The bathroom had no fan to help with the steam and a window couldn’t be opened. Everything else was perfect, would stay here again

Nice hotel. Super nice staff. Everything is perfect within the hotel. However, the area is not safe there are a lot of homeless people around it. Also the streets are very dirty.