Black River Hotels

"Ideal location, decent rooms, and convenient parking. Will definitely stay again!"

"The pool is cold but the hotel was clean. There is a faint cigarette smoke throughout as guests and employees are allowed to smoke directly outside of the doors."

"Lovely hotel, great breakfast!"

"The rooms have been remodeled a year ago and the common breakfast area is nice also. "

"Everything is great here. I would stay here again. "

"First room tub wouldn’t drain . Second room bathroom was dirty sheets were dirty and even the phone had grime on it . And the tub drained extremely slow in the second room, which is a hazard for anyone with children."

"WiFi didn’t work our entire stay! The heat would not go above 64 degrees! We paid for full breakfast- we were denied , they stated we didn’t have the added as an extra even tho I showed screen shots of my complete booking and the 35.00 per person charge!! Not to mention room service kept disturbing us all throughout the night, accidentally 4 times came to our room and knocked on the door at 10:30/ 12:30/ 5 am WAKING UP MY SICK ONE YEAR OLD… asking if we need ice bags/towels/ and pillow cases!! Not to mention the hot tub was never available due to over crowding, and low water levels… our cards wouldn’t would in the elevator and the front desk assistant told us to TRY AGAIN.. I’m sure you are not properly doing it. Go try again and we can see what we can do!!! Ummm no can you PMEASE HELP ME.. it’s 8:30pm and I’m trying to sleep. Over all it was a horrible stay.. not to mention the WIFI NEVER WORKED! Which means no relaxation to settle down with the kiddos in the evening!! "

"Excellent 👍👍"

"In general it was a great place. It was hard to find people at the desk for help, they take frequent smoke breaks. "