Room, 2 Queen Beds, Non Smoking

Reviews of Baymont by Wyndham Blackwell I-35

2.5 out of 5
Baymont by Wyndham Blackwell I-35
1201 N 44th St, Blackwell, OK

Reviews

8.2

Very good

Rating 10 - Excellent. 174 out of 384 reviews" "
Rating 8 - Good. 117 out of 384 reviews" "
Rating 6 - Okay. 39 out of 384 reviews" "
Rating 4 - Poor. 28 out of 384 reviews" "
Rating 2 - Terrible. 26 out of 384 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Liked: Cleanliness
I know help is hard to get , yet this very large sized women should have had a bra on while checking people in.
Stayed 1 night in Apr 2024
Response from JAIME on 14 Apr 2024
Hello Cynthia, thank you for your honest comments on our property. We will look into issue for review and follow up. Have a safe and happy return home. God Bless

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Mar 2024
Response from JAIME on 6 Mar 2024
Hello Robert, thank you for your great and honest feedback. We thank you always for your business and happy travels. Have a blessed day.

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and clean
Stayed 2 nights in Feb 2024
Response from Robert on 18 Feb 2024
Hi Tony, Your words have brightened our day! We put a lot of effort into providing comfortable accommodation and excellent customer care. Appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your visit. We value your feedback and look forward to seeing you again.Robert Metcalf,GM

10/10 Excellent

Robert

Stayed 2 nights in Feb 2024
Response from Robert on 16 Feb 2024
Hi Robert, Your words have brightened our day! We put a lot of effort into providing comfortable accommodation and excellent customer care. Appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your visit. We value your feedback and look forward to seeing you again.Robert Metcalf,GM

10/10 Excellent

Jacklyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, great service!
The staff was friendly and very accommodating. The room was nice and clean.
Stayed 1 night in Feb 2024
Response from Robert on 16 Feb 2024
Hi Jacklyn, Your words have brightened our day! We put a lot of effort into providing comfortable accommodation and excellent customer care. Appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your visit. We value your feedback and look forward to seeing you again.Robert Metcalf,GM

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from the freeway. Inexpensive
Stayed 1 night in Feb 2024
Response from Robert on 16 Feb 2024
Hi Dawn, Your words have brightened our day! We put a lot of effort into providing comfortable accommodation and excellent customer care. Appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your visit. We value your feedback and look forward to seeing you again.Robert Metcalf,GM

8/10 Good

Robert

Dirty towel behind the bathroom door.
Stayed 1 night in Jan 2024
Response from Robert on 16 Feb 2024
Hi Robert, Your words have brightened our day! We put a lot of effort into providing comfortable accommodation and excellent customer care. Appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your visit. We value your feedback and look forward to seeing you again.Robert Metcalf,GM

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff made the stay even better. Very friendly and helpful. They are making some upgrades but you don't see the work. Would stay here again.
Stayed 2 nights in Dec 2023
Response from Robert on 16 Feb 2024
Hi Randall, Your words have brightened our day! We put a lot of effort into providing comfortable accommodation and excellent customer care. Appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your visit. We value your feedback and look forward to seeing you again.Robert Metcalf,GM

8/10 Good

Trinity

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Robert on 23 Feb 2024
Trinity thank you for the review Robert MetcalfGm

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Robert on 23 Feb 2024
Robertthank you for the review Robert MetcalfGm

8/10 Good

Shelby

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Robert on 23 Feb 2024
Shelby thank you for the review Robert MetcalfGm

10/10 Excellent

lashell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean very friendly and welcoming staff
Stayed 7 nights in Nov 2023
Response from Robert on 23 Feb 2024
Lashellthank you for the review Robert MetcalfGm

10/10 Excellent

trisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Robert on 23 Feb 2024
Trishathank you for the review Robert MetcalfGm

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are very comfortable. Rooms need some repairs but tge staff is always great
Stayed 1 night in Nov 2023
Response from Robert on 23 Feb 2024
Jennifer thank you for the review Robert MetcalfGm

4/10 Poor

Byron

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very limited parking. Ice machine and swimming pool were not operational. Breakfast was included but very limited items. Microwavable breakfast sandwiches are not what I would call ideal.
Stayed 5 nights in May 2023
Response from M on 15 Jun 2023
Dear Byron,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced due to the limited parking availability, non-operational ice machine, and swimming pool. We understand the importance of these amenities and we are working diligently to address these issues for the convenience of our guests. We also appreciate your comments regarding the breakfast options, and we will take them into consideration as we strive to improve and provide a more satisfying breakfast experience. Thank you for your understanding, and we hope to provide you with a more enjoyable stay in the future.Sincerely,Management Team

4/10 Poor

Tiffany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from M on 25 May 2023
Dear Tiffany,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, quiet, clean room.
The staff was great at Baymont. Quiet, clean room. I travel in my work and this was a nice place to stay.
Stayed 7 nights in May 2023
Response from M on 25 May 2023
Dear Douglas,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Alek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from M on 19 May 2023
Dear Alek,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Baymont
Staff was very friendly and made sure my stay was comfortable, yeah room had a few small issues but overall a very good stay. Room, lobby and hallway was clean. Best of all quiet.
Stayed 9 nights in Apr 2023
Response from M on 11 May 2023
Dear Douglas,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from m on 1 Jun 2023
Dear Edgar,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Sheila

Liked: Cleanliness, staff & service, room comfort
Comfy and quiet
The room was clean and the bed was comfy. The staff was very courteous. I think with a little maintenance in the bathroom it could be rated a big smile.
Stayed 1 night in Apr 2023
Response from M on 29 Apr 2023
Dear Sheila,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 Good

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms spacious and clean. Breakfast was lacking selection but breakfast’s seem to be declining since COVID. Sign of the times. Down side is Wyndham doesn’t give points when book through a 3rd party site ie Expedia etc…
Stayed 1 night in Apr 2023
Response from M on 25 Apr 2023
Dear Lawrence,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our rooms to be spacious and clean. We apologize for any disappointment with our current breakfast selection, but as you noted, the pandemic has brought changes to many areas of our operations. Regarding third-party bookings, we understand your frustration, but unfortunately, our loyalty program's terms and conditions do not allow us to award points for those bookings. We hope to have the opportunity to welcome you back in the future.Regards,Management Team

10/10 Excellent

Keri

Stayed 1 night in Apr 2023
Response from M on 25 Apr 2023
Dear Keri,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

2/10 Terrible

Brayan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My card was charge several times for no reason giving me problems with over draft fees.
Response from M on 25 Apr 2023
Dear Brayan,Thank you for reviewing your stay with us. We really regret the inconvenience you faced because of the miscommunication regarding the deposit fee. We want to assure you that the money taken on your check-in is released right after you leave our hotel. Please be advised that it takes up to 14 business days for the banks to settle the amount. If in case the amount does not reflect in your account in the given time period, please get in touch with your bank and feel free to call us directly. Once again, inconvenience regretted.Sincerely,Management Team

6/10 Okay

bryan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Management Team on 23 Mar 2023
Dear Byran,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,

8/10 Good

Angela

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
N
Stayed 1 night in Mar 2023
Response from Management Team on 15 Mar 2023
Dear Angela,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Regards,

4/10 Poor

Greg

Business traveller
Disliked: Property conditions & facilities
Handicap room 224
We were out in a handicap room-which is fine. I started having an asma attack after being in the room15 minutes. Musty and mild types of issues. Also no heat in the handicap bathrooom! (What?). Not sure what this state regulations are for handicap- this room is too small to accommodate wheel chair etc. slippery bathroom floor
Stayed 1 night in Feb 2023
Response from Management Team on 16 Feb 2023
Dear Greg,We are extremely gutted to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,

8/10 Good

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Management Team on 1 Feb 2023
Dear Jim,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Regards,

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Management Team on 25 Jan 2023
Dear Robert,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Regards,

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe environment.
Response from Management Team on 18 Jan 2023
Dear Jason,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Regards,

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Management Team on 8 Mar 2023
Dear Barbara,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Regards,

10/10 Excellent

Antonio

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Management Team on 11 Jan 2023
Dear Antonio,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Regards,

4/10 Poor

Allena

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
n
Response from M on 6 Jan 2023
Dear Allena,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We value feedback from guests as they help us better our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for our failure to exceed your expectations. We earnestly ask for another chance to host you better.Sincerely,Management Team

8/10 Good

Klayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been a few years since i stayed in this location. The breakfast needs an upgrade but from what it looks like its still getting improved on the building.
Stayed 1 night in Dec 2022
Response from Management Team on 7 Dec 2022
Dear Klaton,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Regards,

8/10 Good

Ellen K

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable and staff was great
Stayed 1 night in Nov 2022
Response from Management Team on 23 Nov 2022
Dear Jennifer,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Regards,

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice place and clean.The staff was very friendly. Definitely staying there again
Stayed 2 nights in Nov 2022
Response from Management Team on 16 Nov 2022
Dear Lance,We are very happy to serve valuable guests like you and really appreciate your generous ratings. Thank you for your compliments on our staff, clean comfortable accommodations, and hospitality. We work very hard to provide the highest level of service for all of our guests and are pleased to have exceeded your expectations. We can't begin to tell you how much we appreciate your review, and we can't wait to host you again.Regards,

6/10 Okay

Mike

Stayed 2 nights in Oct 2022
Response from Management Team on 2 Nov 2022
Dear Mike,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Regards,

2/10 Terrible

joe arthur

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Run
Got text confirming reservation and could pay at hotel. Got there and my credit card was charged.Then got room assigned and the lock wouldn’t unlock, made 3 trips to front desk.Ad says breakfast consisted of cold cereal or micro wave biscuits.Ad also said internet was never to get connected.Ac /heater was an 1” from being flush to wall had draft coming through.
Stayed 4 nights in Oct 2022
Response from Management Team on 2 Nov 2022
Dear Joe,We are extremely gutted to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Regards,

8/10 Good

Jack

Liked: Cleanliness, staff & service
It’s not a 5 star hotel, but it was a pleasant place to lay your head after a full day of driving. Friendly & helpful staff. Some cosmetic issues need attention, but clean and comfortable. Firm mattress with a metal base (interesting). Not for someone who desires softer bed. Would stay again - can’t beat the price for an overnight stay.
Stayed 1 night in Aug 2022
Response from Management Team on 30 Aug 2022
Dear JackThank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!

10/10 Excellent

Maksim, Prior Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2022
Response from M on 22 Jul 2022
Dear Maksim, Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon. Best Regards, Management Team

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Gerald

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from M on 15 Jul 2022
Dear Gerald, It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon! Best Regards, Management Team

10/10 Excellent

Hugo, St James

Stayed 1 night in Jun 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from M on 10 Jun 2022
It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!

8/10 Good

Rich

Travelled with partner
Liked: Staff & service, amenities
This is a very adequate, reasonably priced property. The bed was very hard, but the staff friendly and the rooms clean. It was fine and at a good price. This is not a destination property, but a clean place to sleep in order to break up a long drive.
Stayed 1 night in May 2022
Response from M on 17 Jun 2022
We are very happy to serve valuable guests like you and really appreciate your generous ratings. Thank you for your compliments on our staff, clean comfortable accommodations, and hospitality. We have also noted the problem with the bedding and will surely look into it at the earliest. We can't begin to tell you how much we appreciate your review, and we can't wait to host you again.

6/10 Okay

bill

Liked: Staff & service
Disliked: Property conditions & facilities
Older, kind of a dump. Current management trying to upgrade, but still a dump. However I have stayed in worse and it was not unsafe or dirty in the room. (looking down from 2nd floor balcony, the top of the vending machines have accumulated dirt & dust). No breakfast, but all other Baymonts I have been in had a decent one. That's essentially it: the place is not a Baymont. However, man on desk could not have been more pleasant & helpful
Stayed 1 night in May 2022
Response from M on 10 Jun 2022
We are really gutted to know that your recent stay with us was not up to the mark. Please accept our sincere apologies on behalf of everyone for failing to meet your expectations. We have addressed your concerns regarding the cleanliness of our property straight with the housekeeping staff and we will ensure a more stringent approach from here on. What you experienced is inarguably unpleasant and we will see to it that no other guest experiences the same. Having said that, we earnestly ask another chance in the future to host you better with our improved services.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Stayed 1 night in May 2022

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Room was clean, bed was comfortable, service was excellent and the price was unbeatable. Would definitely recommend and will stay again.
Stayed 1 night in May 2022
Response from etx-vthakkar1 on 19 May 2022
Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!

4/10 Poor

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
I had read reviews about their beds being hard. I thought it couldn't be that bad but it was. It was like sleeping on a box spring with no mattress. The staff was very nice and the overall property was decent but I was not able to sleep well.
Stayed 1 night in Apr 2022
Response from etx-vthakkar1 on 19 May 2022
Thank you for sending your valuable feedback. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We also do regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; that we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better.