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Reviews of Howard Johnson by Wyndham Blackwood Near Philadelphia

2 out of 5
Howard Johnson by Wyndham Blackwood Near Philadelphia
832 N Black Horse Pike, Blackwood, NJ

Reviews

7.4

Good

Rating 10 - Excellent. 326 out of 999 reviews" "
Rating 8 - Good. 316 out of 999 reviews" "
Rating 6 - Okay. 146 out of 999 reviews" "
Rating 4 - Poor. 89 out of 999 reviews" "
Rating 2 - Terrible. 122 out of 999 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Jaron

Travelled with partner
Liked: Cleanliness, staff & service
Was nice first room was pretty clean but tub was disgusting so I requested a new room and they accommodated me without an issue.
Stayed 2 nights in May 2024
Response from Front Desk Manager on 14 May 2024
Dear Guest,We are glad to hear that you enjoyed your stay with us. Thank you for letting us know.

10/10 Excellent

Barmi

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Feb 2024
Response from Front Desk Manager on 11 May 2024
Dear Guest,We are glad you enjoyed your stay with us. Thank you for letting us know.

2/10 Terrible

Jeanine

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in May 2024
Response from Front Desk Manager on 9 May 2024
Dear Guest,We would like to apologize for the inconvenience caused to you and your family. Thank you for letting us know,

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place
Stayed 2 nights in May 2024
Response from Front Desk Manager on 9 May 2024
Dear Guest,We are glad you enjoyed your stay with us. Thank you for letting us know.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Check in went smoothly and quickly
Stayed 1 night in May 2024
Response from Front Desk Manager on 9 May 2024
Dear Guest,We are glad you enjoyed your stay with us. Thank you for letting us know.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Front Desk Manager on 6 May 2024
Dear Guest,We are glad to hear that you enjoyed your stay with us. thank you for letting us know.

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
There were plenty of restaurants nearby and a Wawa! It was very convenient and staff treated us great!
Stayed 3 nights in Apr 2024
Response from Front Desk Manager on 6 May 2024
Dear Guest,We are glad to hear that you enjoyed your stay with us. Thank you for letting us know.

6/10 Okay

Jennifer, Hampstead

Travelled with family and small children, Business traveller
Rough neighborhood
Stayed 1 night in Apr 2024
Response from Front Desk Manager on 6 May 2024
Dear Guest,We are sorry to hear that you did not enjoy your stay with us. Thank you for letting us know.

8/10 Good

Juan

Business traveller
Liked: Staff & service, property conditions & facilities
Very convenient
Stayed 1 night in Apr 2024
Response from Front Desk Manager on 29 Apr 2024
Dear Guest, We are glad to hear that you enjoyed your stay with us. Thank you for letting us know.

10/10 Excellent

Jared

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice, staff was nice and also check in was very easy. Rooms are all outside access and that makes it really easy to get in and out
Stayed 2 nights in Apr 2024
Response from Front Desk Manager on 29 Apr 2024
Dear Guest,We are glad you enjoyed your stay with us. Thank you for letting us know

10/10 Excellent

ROBIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay in the area specially for the price. Breakfast variety was good enough and was kept up with as far as replenishing as guests were eating. Beds are really comfortable but are small Clean, quiet and comfortable.
Stayed 2 nights in Apr 2024
Response from Front Desk Manager on 29 Apr 2024
Dear Guest,We are glad to hear that you enjoyed your stay with us. Thank you for letting us know.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was surprisingly spacious and modern inside the rooms. We had an outside balcony which was extra nice.
Stayed 2 nights in Apr 2024
Response from Front Desk Manager on 29 Apr 2024
Dear Guest,We are glad to hear that you enjoyed your stay with us. Thank you for letting us know.

8/10 Good

Lila A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised by the room. Modern, large and clean.
Stayed 1 night in Apr 2024
Response from Front Desk Manager on 22 Apr 2024
Dear Guest,We are glad to hear that you enjoyed your stay with us. Thank you for letting us know.

2/10 Terrible

Troy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk Manager on 24 Apr 2024
Dear Guest,We are sorry to hear that you did not enjoy your stay with us. Thank you for letting us know.

8/10 Good

India

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was okay! Definitely needs deep cleaning.
Stayed 1 night in Apr 2024
Response from Front Desk Manager on 22 Apr 2024
Dear Guest,Thank you for letting us know about your stay with us.

10/10 Excellent

Latoya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great tub
Stayed 2 nights in Apr 2024
Response from Front Desk Manager on 22 Apr 2024
Dear Guest, We are glad to hear that you enjoyed your stay with us. Thank you for letting us know.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 18 Apr 2024
Dear Guest,We are glad to hear that you enjoyed your stay with us. Thank you for letting us know.

10/10 Excellent

Jonathan

Stayed 1 night in Apr 2024
Response from Front Desk Manager on 6 May 2024
Dear Guest,Thank you for letting us know about your stay with us.

10/10 Excellent

Kabiru, Blackwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Manager on 13 Apr 2024
Dear Guest,We are glad to hear that you enjoyed your stay with us. Thank you for letting us know.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 11 Apr 2024
Dear Guest,We are glad to hear that you enjoyed your stay with us. Thank you for letting us know.

8/10 Good

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was very clean and the staff was very nice.
Stayed 2 nights in Apr 2024
Response from Front Desk Manager on 11 Apr 2024
Dear Guest,We are glad to hear that you enjoyed your stay with us. Thank you for letting us know.

6/10 Okay

Maricela

Stayed 1 night in Apr 2024
Response from Front Desk Manager on 29 Apr 2024
Dear Guest, Thank you for letting us know about your stay with us.

10/10 Excellent

Madeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room, modern, clean (only the floor was not that clean as shoe marks were visible), super comfortable beds, huge bathroom, silent location so we had a great sleep. Elevator was a plus!
Stayed 1 night in Apr 2024
Response from Front Desk Manager on 8 Apr 2024
Dear Guest,We are glad that you enjoyed your stay with us. Thank you for letting us know.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Apr 2024
Response from Front Desk Manager on 8 Apr 2024
Dear Guest,We are glad you enjoyed your stay with us. Thank you for letting us know.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Manager on 8 Apr 2024
Dear Guest,We are glad you enjoyed your stay with us. Thank you for letting us know.

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very well maintained. Good amenities and facilities. A great value
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 3 Apr 2024
Dear Guest,We are glad you enjoyed your stay with us. Thank you for letting us know.

4/10 Poor

Jewell

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 3 Apr 2024
Dear Guest,We are sorry to hear that you did not enjoy your stay with us. Thank you for letting us know.

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable.
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 30 Mar 2024
Dear Guest,Thank you for letting us know about your stay with us.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 3 Apr 2024
Dear Guest,We are glad to hear that you enjoyed your stay with us. Thank you for letting us know.

10/10 Excellent

Emmanuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 30 Mar 2024
Dear Guest,We are glad you enjoyed your stay with us. Thank you for letting us know.

10/10 Excellent

Tarrah

Stayed 1 night in Mar 2024
Response from Front Desk Manager on 16 Apr 2024
Dear Guest,We are glad you enjoyed your stay with us. Thank you for letting us know.

8/10 Good

Marco

Travelled with family, Travelled with group
Liked: Staff & service
The rooms were big and cleaned. The draws had dirt in them. The room sometimes smelled like cigarette, especially when the bathroom fan was on. Checking in was a mess, there was o ly one person there and he took about 20 minutes per guess. It took for ever to check in then it seems like the close the doors to the main lo by and it made things very crowded waiting on line in a crapped space.
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on 25 Mar 2024
Dear Guest,Thank you for letting us know about your experience at check in. We would like to apologize for the inconvenience this caused. Thank you for also letting us know about the smoke smell in the bathroom.

8/10 Good

Abayomi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 14 Mar 2024
Dear Guest,We are glad to hear that you enjoyed your stay with us. Thank you for letting us know.

8/10 Good

Abayomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on 13 Mar 2024
Dear Guest,Thank you for letting us know about your stay with us.

2/10 Terrible

Alonzo

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was not good and the layout of the property is very unsafe.
Response from Front Desk Manager on 6 Mar 2024
Dear Guest,We would like to apologize for any inconvenience you experienced during your stay with us. We strive to provide the best customer service possible. In this instance we failed.

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at the property to check in and was told that I could not check In because the computers were down.
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 13 Mar 2024
Dear Guest,We would like to apologize for any inconvenience that this may have caused you. It was out of our control due to maintenance being done on our system through Wyndham.

10/10 Excellent

JAMES, Boyds

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk Manager on 1 Mar 2024
Dear Guest,We are glad you enjoyed your stay with us. Thank you for letting us know.

8/10 Good

Marcin

Stayed 1 night in Feb 2024
Response from Front Desk Manager on 25 Mar 2024
Dear Guest,Thank you for letting us know about your stay with us.

10/10 Excellent

Meshell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk Manager on 26 Feb 2024
Dear Guest,We are glad to hear that you enjoyed your stay with us. Thank you for letting us know.

8/10 Good

M MOHAMED

Stayed 1 night in Feb 2024
Response from Front Desk Manager on 30 Mar 2024
Dear Guest,Thank you for letting us know about your stay with us.

10/10 Excellent

James

Stayed 1 night in Jan 2024
Response from Front Desk Manager on 26 Feb 2024
Dear Guest,We are glad to hear that you enjoyed your stay with us. Thank you for letting us know.

10/10 Excellent

Imane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is me and my boyfriend favorite hotel. This was our second time staying here and we love it and we lovedddd the jetted tub. We will definitely be staying there again.
Stayed 1 night in Feb 2024
Response from Front Desk Manager on 26 Feb 2024
Dear Guest,We are glad to hear that you enjoyed your stay with us. Thank you for letting us know.

10/10 Excellent

Diana

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!!
Stayed 1 night in Feb 2024
Response from Front Desk Manager on 26 Feb 2024
Dear Guest,We are glad to hear that you enjoyed your stay with us. Thank you for letting us know.

10/10 Excellent

Isaiah

Travelled with partner
Liked: Staff & service
I really like the rooms and how nice they are!
Stayed 2 nights in Feb 2024
Response from Front Desk Manager on 19 Feb 2024
Dear Guest,We are glad to hear that you enjoyed your stay with us. Thank you for letting us know.

8/10 Good

Yuri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Staff were nice and helpful, environment clean and organized. Not enough hooks in the bathroom for towels and clothes.
Stayed 2 nights in Feb 2024
Response from Front Desk Manager on 19 Feb 2024
Dear Guest,We are glad to hear that you enjoyed your stay with us. I will pass on your suggestion about the hooks in the bathroom. Thank you for letting us know.

8/10 Good

Alicia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds, clean
Stayed 1 night in Feb 2024
Response from Front Desk Manager on 16 Feb 2024
Dear Guest,We are glad you enjoyed your stay with us. Thank you for letting us know.

2/10 Terrible

Kimberly

Floor was filthy like they don’t mop the floors at all ! Also it’s better to go through the property directly instead of a third party because it doesn’t guarantee you the room you paid for I had to change rooms and pay an extra $50 just to be a lil More comfortable but the room still wasn’t that clean
Stayed 1 night in Feb 2024
Response from Front Desk Manager on 16 Feb 2024
Dear Guest,We are sorry for the inconvenience caused to you. We strive to provide the best service possible and in this case we failed. Thank you for letting us know,

8/10 Good

Sharese

Liked: Cleanliness, staff & service, property conditions & facilities
I like the whirlpool
Stayed 1 night in Jan 2024
Response from Front Desk Manager on 31 Jan 2024
Dear Guest,We are glad you enjoyed your stay with us. Thank you for letting us know.

8/10 Good

Deborah

Liked: Staff & service
Disliked: Cleanliness
Response from Front Desk Manager on 25 Jan 2024
Dear Guest,We are glad to hear that you enjoyed your stay with us. Thank you for letting us know that.

10/10 Excellent

Lawanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Jan 2024
Response from Front Desk Manager on 22 Jan 2024
Dear Guest,We are glad you enjoyed your stay with us. Thank you for letting us know.