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Reviews of Gwesty Seren Hotel

3 out of 5
Gwesty Seren Hotel
Bryn Llewelyn, Llan Ffestiniog, Blaenau Ffestiniog, Wales

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 75 reviews" "
Rating 8 - Good. 24 out of 75 reviews" "
Rating 6 - Okay. 7 out of 75 reviews" "
Rating 4 - Poor. 2 out of 75 reviews" "
Rating 2 - Terrible. 1 out of 75 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

andrew

Stayed 3 nights in Mar 2024

6/10 Okay

Zana

Stayed 1 night in Oct 2023

10/10 Excellent

jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a lovely hillside setting. The staff were very helpful and the breakfast was very delicious.
Stayed 1 night in Sep 2023
Response from The Gwesty team on 11 Sept 2023
Thanks Jon for your kind review. We are so pleased you enjoyed your stay with us. The Gwesty Team work very hard to ensure we offer the best possible service and we're glad you had a memorable time with us.

8/10 Good

MARK

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Gwesty Seren on 15 Aug 2023
We're pleased that you enjoyed your stay at Gwesty Seren and hope to welcome you again if you're ever in the area.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Gwesty Seren on 8 Aug 2023
PeterThanks you very much for your excellent rating - it means so much to our small team that you enjoyed your stay and we hope to welcome you again if you plan to return to this area again in the future.Kind regardsGwesty Seren

8/10 Good

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good area
For a three star hotel I was impressed with the cleanlines. The hotel seems well maintained and the locations is beautiful with gorgeous views.
Stayed 2 nights in Jul 2023
Response from Gwesty Seren on 27 Jul 2023
Thank you for your kind words. We will pass your comments to our staff and individuals who all help to maintain the high standards we strive for.Being at the heart of Snowdonia certainly helps with the view! If you're in area again, why not take a look at our gardens, situated behind the hotel. The names of the mountain range have been engraved on a granite outline of the view. Reflective of our strong slate heritage, the area has been formally recognised as one of the Welsh slate UNESCO World Heritage sites.

10/10 Excellent

Faith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service.
The staff were friendly and very help full. Breakfast was served late. We needed to reach a place early, reached a bit late. This does not affect the overall service which was excellent. The room needs at least more sockets by bed side for charging phones. We had only one for the 3 of us. Overall, it is an excellent place to stay and i would recommend some one.
Stayed 1 night in Jul 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful cozy hotel
Everyone was super friendly and accommodating to us. The room and beds were very cozy and comfortable. With the gentle rain and ability to open the windows, it was one of the best sleeping nights of the trip. The included breakfast in the morning was plentiful, delicious and perfectly cooked. The view outside the hotel was lovely too.
Stayed 1 night in Jun 2023

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
A pleasant 1 night stay. Only downside was no food being served in the evening meaning we had to venture out to get an evening meal
Stayed 1 night in May 2023
Response from Gwesty Seren on 2 Jun 2023
Thank you for your response. As with several other providers in the area, we are also currently experiencing staff recruiting issues. We hope to have them resolved shortly, whereupon we expect to resume a full evening meal service for our customers. We are pleased that you enjoyed a pleasant stay at Gwesty Seren none withstanding the evening meal situation and hope that you are able to return to experience the full hospitality we usually offer. Thanks again.

10/10 Excellent

Karen

Stayed 1 night in May 2023

10/10 Excellent

Melani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
The staff are very friendly and the room are clean and well maintained
Stayed 1 night in Apr 2023

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Thank You
Lovely hotel clean and comfortable friendly staff , food was lovely would recommend and would stay again
Stayed 1 night in Sep 2022

10/10 Excellent

Angela

Stayed 1 night in Aug 2022

10/10 Excellent

Esther

Stayed 1 night in Aug 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice chilled break
A nice chilled break
Stayed 1 night in Aug 2022

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and nice room for the peoce. Id definately stay again
Stayed 1 night in Jul 2022

8/10 Good

Christopher

Stayed 1 night in May 2022

10/10 Excellent

sheila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, very clean and very friendly staff. 10 out of 10
Stayed 2 nights in Apr 2022

10/10 Excellent

Prasanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is what makes this property one of the best. Mountain view from the window, calm peaceful environment and good space for kids to play
Stayed 2 nights in Apr 2022

8/10 Good

Nicky

Stayed 1 night in Mar 2022

10/10 Excellent

Joshua

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip 28th Feb ‘22
Hotel is very well presented and staff were more than helpful. Situated just on the outskirts of Ffestiniog village, not more than 10 minute walk to nearest pub. Views from this hotel are truly breathtaking.
Stayed 1 night in Feb 2022

8/10 Good

Susan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was spotlessly clean and comfortable. Bathroom and shower were very good and lovely bedding. There didn't seem to be a lot of staff but it is a very quiet time of year. We ate in the dining room and the food was good. Again, service a little slow but good. From a personal point of view, it is in the middle of nowhere but this is not a criticism as others may prefer this. We only stayed one night on our way elsewhere so on the whole it was a pleasant stay.
Stayed 1 night in Feb 2022

10/10 Excellent

LUIGI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gwesty Seren Hotel short weekend stay
Great hotel with spacious rooms in Snowdonia National Park immersed in amazing landscape. Fantastic for a short break where one wants to temporarily get away from the helter skelter of modern day life, The staff are friendly and professional and handle just about everything!
Stayed 2 nights in Feb 2022
Response from Gwesty Seren on 8 Feb 2022
Fantastic, thanks and please come stay again.

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Angeleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zip Wire
Very nice hotel, staff very friendly, need a car. Lots to do in Area & nearer than thought.
Stayed 4 nights in Sep 2021

8/10 Good

Latisha

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2021

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking holiday stopover
Enjoyable stay here for a walking holiday in Wales. Good sized room with coffee, tea etc. Solid restaurant as part of the hotel which was really useful. Good service when I arrived and the shower/basics were great after a long day walking. Would certainly recommend as somewhere to stop over.
Stayed 1 night in Sep 2021

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful and friendly,. Room was excellent and setting was beautiful.
Stayed 1 night in Sep 2021

8/10 Good

Siân

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were exceptional
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Really impressed by the modern, clean and quiet room. Staff was friendly and helpful. The dinner menu looked uninspiring, but breakfast was very good.
Stayed 1 night in Sep 2021

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had stayed the night before our stay here in Aberystwyth in an hotel twice the price- no comparison this one was definitely the best from the accommodation to the service - couldn’t fault - pity about the weather as the view from the hotel was stunning ( a-lot of low clouds) Only one thing we’d suggest would be a larger lounge - we had a meal both nights but on the second night the lounge was being used therefore could not sit there - it would have been nice to chill out after a meal taking in the mountain views with extra drinks
Stayed 2 nights in Aug 2021

6/10 Okay

ben

Liked: Cleanliness
Not great
Did the job, evening meal ordered platter didn’t get the mushrooms and wasn’t informed. Breakfast not worth 7.99 spoon full of beans, room okay
Stayed 1 night in Aug 2021

10/10 Excellent

Serena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
We stayed a year ago just as the hotel reopened from lockdown. We were so impressed we made a return stay this year. Fantastic hotel and a great base for visiting the local area including Portmeirion and Snowdon. Would highly recommended.
View from the hotel overlooking Snowdonia.
Stayed 1 night in Aug 2021

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect from start to finish.
Superb service from beginning to end. Enormous room at the front of the hotel - the bathroom was larger than most city bedrooms! Beautiful views across Snowdonia. Isolated location - personal transport a necessity. Excellent base for exploring the national park. I will return.
Stayed 7 nights in Jul 2021

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Excellent hotel. We stayed in room 7,which was spacious,spotlessly clean and had a wonderful scenic view. The staff were friendly and efficient. Its out of the village, so we had a our evening dinner in the hotel. Good home cooked food!
Stayed 1 night in Jul 2021

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely clean ,
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located away from the main town which I liked with a panoramic view of the mountains but wish the windows from the hotel room gave me a better view!! Not too impressed by fact that we missed our evening meal on the second night as the chef had decided to go go home earler than expected
Stayed 1 night in Jun 2021

4/10 Poor

Mohammad

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
Lovely room comfortable bed very nice meal reasonable price
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doors noisy
Stayed 1 night in May 2021

10/10 Excellent

will

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and superb views
Good place to stay in an area where there are very few choices (other than B&Bs and camping etc). Everything fresh and clean, superb views if you get a room at the front of the building. Friendly staff. Good onsite parking. Would be ideal for disabled visitors, but happy to recommend this hotel for anyone.
Stayed 1 night in Mar 2021

10/10 Excellent

Lois

Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, great views around and a clean hotel.
Stayed 1 night in Sep 2020
Response from Samantha McPhail on 27 Sept 2020
Thank you for your lovely review. We hope to welcome you again in the near future. Kind Regards, Samantha McPhail Deputy manager, Gwesty Seren Hotel

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views, spacious rooms, great welcome
Very welcoming staff to a lovely hotel with superb views. Evening meal was very tasty and very reasonably priced. Rooms were a very good size - can have adjoining rooms which means you can hear your neighbours easily - the only downside to a fabulous place. Ideal for disabled guests with facilities unrivalled in our experience.
Stayed 1 night in Sep 2020
Response from Samantha McPhail on 27 Sept 2020
Thank you for your lovely review. We hope to welcome you again in the near future. Kind Regards, Samantha McPhail Deputy manager, Gwesty Seren Hotel

8/10 Good

yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

2/10 Terrible

C

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed stay
We were quite disappointed with the room. The bathroom needs some deep cleaning. I really can’t believe the mould and large number of dead flies on the window sill. The bed had a very uncomfortable plastic mattress, I had to put the quilt from the camp bed onto our mattress to make it a little more comfortable. It appears that the camp bed was situated where the main bed should be. There was no lamps within reach of the main bed. As the main bed was under the TV we were not able to see this whilst in bed. Room was number 7
Stayed 1 night in Sep 2020

4/10 Poor

Angie, Merseyside

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was ok , but when entering the hotel the lingering smell of damp carried on through out the hotel. The breakfast wasn’t great and you still had the Lingering smell of damp when eating it . But the views were breathtaking.
Stayed 2 nights in Aug 2020

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and comfy
Brilliant treated us so well very friendly
Stayed 3 nights in Aug 2020
Response from Samantha McPhail on 27 Sept 2020
Thank you for your lovely review. We hope to welcome you again in the near future. Kind Regards, Samantha McPhail Deputy manager, Gwesty Seren Hotel