Mendoza Hotel Guide - Bodega Escorihuela hotels in Mendoza, Argentina.

"The hotel itself is great, a good location, nice restaurants, clean spacious rooms, and friendly/helpful staff. We only had two challenges, one was keeping the room at a comfortable temperature, appears it is controlled by the front desk and was either freezing or a bit warm. Our other challenge was with the conceige, Gustavo, who couldn't deliver on his commitment to provide and English tour of the Bonfonti winery. At the last minute we were told the English tour would be an additional $40 after we paid an agreed price. Qhe we pushed back he said it was all sorted but when we arrived there was no English tour. Gustavo tried to compensate with a bottle of wine, which was good, but still we felt deceived. Other than that, it was all good"

"Possitive comments to all services "

"Good location, great restaurant. Rooms a bit small but comfortable."

"Overall this was a great hotel for the price. Although its on the older side everything is clean and functional. Breakfast was a bonus with a good variety that included bacon and eggs, fruit and pastries and meat and cheeses. The staff were all super helpful and friendly. Plus the location is close to all the main sites, restaurants and tours in the City. I would stay again. "

"No ramps or help to carry luggage. Shuttle to airport is a separate service"

"After travelling all the way from Canada to South America the host informed us just as we were about to arrive that he had made an error and the booking we had made 2 months earlier was not available. As an elderly couple arriving in the dark of night with no accommodation, this was our worst travel nightmare. We had communicated regularly over a couple of months and everything was fine until he informed us as we were arriving that the unit was no longer available. I demand an investigation into this with accountability. The least that the host could have done was meet us at Mendoza airport and help us to find alternate accommodation for the night. This is not right."