Castello Dal Pozzo is a lovely historical property on lovely grounds. We were given an upgraded room and sparkling wine on arrival. However, the quaint room in the tower had problems with the air conditioning/heating system. It was not working correctly (no cooling on first night, but system gurgled so loudly that it sounded like a waterfall); when we informed staff the next day, they tried to fix it, but when we returned in the evening it was instead blowing hot air and still gurgling a loudly as before - room temp was up to 26C and climbing on warm May evening. We ended up asking staff to turn off the system, which stopped the hot air from blowing, but did not stop the noise. We slept with windows open both nights, but stink bugs flew in by the many dozens.

We stayed in June 2022 and were absolutely delighted as our first post-pandemic holiday abroad. The hotel itself is modern and well equipped, in a quiet and very attractive location. The staff were AMAZING, so helpful so friendly and so professional. I cannot fault them in any way. The food was fantastic (well above standard for the all inclusive rate we paid). The pool and gym were clean and well equipped. Lastly the location is perfect, with a major ferry route on your doorstep we were able to get around the lakes many gorgeous locations with ease and at a reasonable price. I find it hard to fault anything (well (and this is written with a smile on my face as we found it very funny in the end), but their modern furniture often had the furniture legs pointing outwards... we must have stubbed our toes on the chairs in the room at least 3 times daily :). No seriously cannot fault much here and would highly recommend and stay again. PS thank you to Diego the masseuse, who fixed a very painful neck and allowed me to enjoy the rest of the holiday). Thank you to you all for making it an amazing stay!

Gorgeous hotel on the waterfront. Quiet out of the way and not full of tourists