Boncelles Hotels

"Good stay, room was clean, no issues. Good bathroom. I would stay here again, I like the toucans. Staff were great, friendly and were able to help. Parking is a little confusing it's both underground and to the left of the hotel and not included in the price for your room. "

"Looks okay but no AC. Room was hot, but when asked, I was given a small fan to use. The fan was minimally helpful"

"Room was small but spotless and comfortable. Actually much more modern than we expected. It was raini g so we ate in the Indian restaurant downstairs which was excellent Reasonable breakfast Very easy access over the road from the station "

"The room was dirty, the hallways were dirty, the staff was not interested at all to provide a pleasant customer experience. A stunning example is that staff took the elevator before us to transport dirty dishes. The breakfast was extremely messy with empty coffee machines, broken juice machines, empty yoghurt, other products. We had to find our own cuttlery and the staff was generally completely overwhelmed. For nearly 500 euro’s per night the quality was far, far from what is to be expected at those prices. The spa looked good but it was so crowded we decided not to go. The gym is equiped very well but the machines were, surprise- dirty. Really a shame because the venue is fantastic, but clearly very poorly managed"

"Clean, comfortable and convenient location next to train station."

"Clean, quiet and what I wanted"

"This is an unusually nice hotel - modern, bright, spacious, fun, excellent staff, location, location, location."

"Clean room but warm Ideal location in city "

"A good welcome, clean room and good shower, as well as a comfortable bed and decent choice in the restaurant. The hotel is looking a little tired and dated, but is brilliant value."