Reception

Reviews of ACE Hôtel Bordeaux Carbon Banc

3 out of 5
ACE Hôtel Bordeaux Carbon Banc
5 Av. de la Gardette, Carbon-Blanc, Gironde

Reviews

9.2

Wonderful

Rating 10 - Excellent. 106 out of 161 reviews" "
Rating 8 - Good. 48 out of 161 reviews" "
Rating 6 - Okay. 5 out of 161 reviews" "
Rating 4 - Poor. 1 out of 161 reviews" "
Rating 2 - Terrible. 1 out of 161 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

THUSHANTHAN

Average
Stayed 2 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely spacious - clean and excellent for the motorway
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Basic
Basic square box, towel and paper cup provided at reception on check-in. Paper cup not wraped or in sanitary sleave? It was however prety low cost.
Stayed 1 night in Jan 2024

8/10 Good

Edward

Liked: Staff & service, property conditions & facilities
Good Budget Hotel
No kettle in room for tea/coffee making ?? This would have been useful especially as most guests I assuime are travelling guests.. ? Staff very friendly and helpful
Stayed 1 night in Jan 2024

10/10 Excellent

Anite

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Nov 2023

10/10 Excellent

Anite

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel located near the motorway for easy access, and with parking. Safe area

10/10 Excellent

Luis, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

GIANCARLO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remote locations, not close to city centre, otherwise the hotel is outstanding!
Stayed 2 nights in Oct 2023
Response from ACE Hôtel Bordeaux Carbon-Blanc on 29 Oct 2023
Thank you for taking the time to share your thoughts about your stay at ACE Hôtel Bordeaux Carbon Blanc. We hope to have the pleasure to welcome you again on your next trip.Take care of yourself, the entire ACE Hôtel Bordeaux Carbon Blanc team.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to access from main routes. Lovely reception staff and room maid. Restaurant within 10min walk and more within 8mins bycar
Stayed 1 night in Sep 2023
Response from ACE Hôtel Bordeaux Carbon-Blanc on 29 Oct 2023
Thank you for choosing ACE Hôtel Bordeaux Carbon blanc for your stay and for taking the time to share your positive experience.We look forward to welcoming you again on your next trip.Take care of yourself, the entire ACE Hôtel Bordeaux Carbon blanc team.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop
Stayed for 1 night got at the hotel about 10pm. Reception open 24 hrs. Rooms excellent, clean & comfy. No tea making facilities tho. Shower nice. Secure parking which was a bonus. Staff extremely helpful and friendly. Didn’t have breakfast so can’t comment. Pet friendly we have a lad cross 33kg no problem. Highly recommended
Stayed 1 night in Sep 2023
Response from ACE Hôtel Bordeaux Carbon-Blanc on 7 Oct 2023
We thank you for taking the time to share your thoughts about your stay at ACE Hôtel Bordeaux Carbon Blanc. We hope to have the pleasure to welcome you again on your next trip.Take care of yourself, the entire ACE Hôtel Bordeaux Carbon Blanc team.

8/10 Good

Paul

Stayed 1 night in Sep 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was OK, nothing special but nothing fabulous either. Good value for money!
Stayed 1 night in Sep 2023

10/10 Excellent

Anatol

Stayed 1 night in Sep 2023

8/10 Good

Seán

Liked: Cleanliness, staff & service
Staff were very helpful for the most part. Had to walk 10 minutes to access any local shops/cafes/public transport. Would recommend but bare in mind it can be difficult at night to get back from the city if you miss the last tram.
Stayed 5 nights in Sep 2023

10/10 Excellent

Christine

Stayed 2 nights in Sep 2023

8/10 Good

David

Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel
Brilliant hotel for breaking up a long trip. The hotel is newly built so it has a clean and fresh feel. Staff at check in were super friendly and helpful. The rooms felt light and airy, beds and linen were very comfortable, bathroom was great and overall it was a positive stay. A bit on the pricey side for a budget hotel but I would book again.
Stayed 1 night in Sep 2023
Response from ACE Hôtel Bordeaux Carbon-Blanc on 7 Oct 2023
Thank you for taking the time to share your thoughts about your stay at ACE Hôtel Bordeaux Carbon Blanc. We look forward to welcoming you again on your next trip.Take care of yourself, the entire ACE Hôtel Bordeaux Carbon Blanc team.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking, clean, nice front desk
Stayed 1 night in Sep 2023
Response from ACE Hôtel Bordeaux Carbon-Blanc on 29 Oct 2023
Thank you for taking the time to share your thoughts following your stay at ACE Hôtel Bordeaux Carbon Blanc.We hope to have the pleasure of welcoming you again on your next trip.Take care of yourself, the entire ACE Hôtel Bordeaux Carbon Blanc team.

10/10 Excellent

Vitali

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an excellent hotel for a very adequate price. Friendly staff, 24/7 reception, English speaking service. Rooms are spacious, quite and nicely done. Convenient location. Electric vehicles chargers. Easy and safe parking. Very pleased with this hotel.
Stayed 1 night in Aug 2023
Response from ACE Hôtel Bordeaux Carbon-Blanc on 13 Aug 2023
Thank you for taking the time to share your thoughts about your stay at ACE Hôtel Bordeaux Carbon Blanc. We look forward to welcoming you on your next trip.Take care of yourself, all the ACE Hôtel Bordeaux Carbon Blanc team.

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff,vey good place to stay,goo location.
Stayed 1 night in Jul 2023
Response from ACE Hôtel Bordeaux Carbon-Blanc on 26 Aug 2023
Thank you for taking the time to share your impressions of your stay at ACE Hôtel Bordeaux Carbon Blanc. We look forward to welcoming you back on your next trip.Take care of yourself, the entire ACE Hôtel Bordeaux Carbon Blanc team.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a road traveler overnight stop
For a road traveler wanting a good restful overnight stay, this hotel was perfect. The (minimal) staff was friendly, effective, and available. The room was quiet, comfortable, clean, and new. Parking tip: do not drive down the underground ramp unless you have been invited in advance; otherwise you find yourself having to reverse up a steep curved ramp :/
Stayed 1 night in Jun 2023
Response from ACE Hôtel Bordeaux Carbon-Blanc on 28 Aug 2023
Nous vous remercions d'avoir pris le temps d'un instant pour partager votre expérience positive suite à votre séjour à ACE Hôtel Bordeaux Carbon Blanc. Nous espérons avoir le plaisir de vous recevoir de nouveau lors de votre prochain voyage.Prenez soin de vous. Toute l'équipe d'ACE hôtel Bordeaux Carbon Blanc.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Ilja

Stayed 1 night in Sep 2022

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
A great stop over hotel while driving down from UK through to Spain. Spotless. Great restaurant down road with discount.
Stayed 1 night in Sep 2022

10/10 Excellent

Colin, Newcastle Emlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet and friendly what more do you need
Stayed 1 night in Sep 2022

10/10 Excellent

A Teixeira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop for sleep.
Great hotel to catch up on sleep, very clean and comfy beds. Wpuld definately use again and recommend.
Stayed 1 night in Aug 2022

8/10 Good

Joao

Stayed 1 night in Aug 2022

10/10 Excellent

Darren T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Excellent location just off the motorway. Spotlessly clean, great bed, safe environment great for a stopover
Stayed 1 night in Aug 2022

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good hotel recommended,location excellent for travelers
Stayed 1 night in Jul 2022

8/10 Good

COUSTET

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Mar 2024

10/10 Excellent

Mirta

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2024

10/10 Excellent

ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, comfy and spacious room.
Stayed 1 night in Mar 2024

8/10 Good

Sander

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super hotel mooie kamer
Stayed 1 night in Feb 2024

10/10 Excellent

Michel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un peu surpris ce matin par la présence à la réception d' un homme avec ses ongles vernis.
Stayed 2 nights in Feb 2024

8/10 Good

Michel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ras
Stayed 2 nights in Feb 2024

10/10 Excellent

Gilbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil au top et super agréable
Accueil super agréable, hôtel très propre et agréable.
Stayed 1 night in Jan 2024

10/10 Excellent

Fabien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Christelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Jean-Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Ana Maria Entenza

Travelled with family
Liked: Staff & service
Es un alojamiento normal, bastante básico pero correcto para pasar una noche en tránsito de viaje de España a Francia.En Francia los hoteles de camino son asi.No esta mal pero no de casi 9 de puntuación
Stayed 1 night in Jan 2024

10/10 Excellent

Paloma

Stayed 1 night in Dec 2023

10/10 Excellent

Esmeralda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Een heel vriendelijk ontvangst, keurig nette en schone familie kamer. Perfect hotel voor doorreis van en naar Spanje. Ontbijt niet uitgebreid echter wel alles prima in orde en vers.
Stayed 1 night in Dec 2023

10/10 Excellent

PASCALE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour top tres calme
La chambre tres propre, calme, alentour tres calme (exterieur).
Stayed 1 night in Nov 2023
Response from ACE Hôtel Bordeaux Carbon-Blanc on 2 Dec 2023
Nous vous remercions d'avoir pris le temps pour partager votre ressenti suite à votre séjour à ACE Hôtel Bordeaux Carbon Blanc. Nous espérons avoir le plaisir de vous recevoir de nouveau lors de votre prochain voyage.Prenez soin de vous, toute l'équipe d'ACE Hôtel Bordeaux Carbon Blanc.

10/10 Excellent

Virginie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Hotel facile d’accès à la sortie de l’autoroute, accueil chaleureux. Les chambres sont propres et spacieuse. Parking gratuit
Stayed 1 night in Oct 2023
Response from ACE Hôtel Bordeaux Carbon-Blanc on 3 Nov 2023
Nous vous remercions d'avoir choisi ACE Hôtel Bordeaux Carbon Blanc et d'avoir pris le temps pour partager votre ressenti. Nous espérons avoir le plaisir de vous recevoir de nouveau lors de votre prochain voyage.Prenez soin de vous, toute l'équipe d'ACE Hôtel Bordeaux Carbon Blanc.

10/10 Excellent

Jean-Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amabilidad
Ha destacar la buena atención ante un problema
Stayed 2 nights in Oct 2023

10/10 Excellent

Laurent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 1 night in Oct 2023
Response from ACE Hôtel Bordeaux Carbon-Blanc on 29 Oct 2023
Nous vous remercions d’avoir choisi ACE Hôtel Bordeaux Carbon blanc pour votre séjour et d’avoir pris le temps pour partager votre ressenti.Nous espérons avoir le plaisir de vous recevoir de nouveau lors de votre prochain voyage.Prenez soin de vous, toute l’équipe d’ACE Hôtel Bordeaux Carbon blanc.