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Mercure Bordeaux Château Chartrons

4.0 star property
Hotel with a restaurant, near Rue Sainte-Catherine

Choose dates to view prices

Photo gallery for Mercure Bordeaux Château Chartrons

Breakfast and dinner served, French cuisine
Interior detail
Exterior
Standard Suite, 1 Double Bed with Sofa bed
Meeting facility
In the Chartrons neighborhood near Cité du Vin, Mercure Bordeaux Château Chartrons welcomes travelers with upscale charm. Guests can relax on the garden terrace or visit the gym to stay active. Previous visitors consistently praise the helpful multilingual staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet-friendly
  • Laundry
The current price is €105
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite - 1 double bed and sofa

Premium bedding, minibar, in-room safe, desk

Junior Suite - 1 double bed and sofa

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Sofa Bed and 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Suite, 1 Double Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Standard Suite, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Superior Room, Connecting Rooms

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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Interior entrance

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includes taxes & fees
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About the area

Map
81 Cours Saint-Louis, Bordeaux, Gironde, 33300

What's nearby

  • Place des Quinconces - 2 min drive - 1.8 km
  • Cité du Vin - 2 min drive - 1.7 km
  • Grand Theatre of Bordeaux - 3 min drive - 2.5 km
  • Rue Sainte-Catherine - 3 min drive - 2.5 km
  • Place de la Bourse - 3 min drive - 2.5 km

Getting around

  • Cenon Station - 6 min drive
  • Grand Parc Tram Station - 9 min walk
  • Bordeaux (BOD-Merignac) - 21 min drive

Restaurants

  • ‪pizzeria la tradizione - ‬7 min walk
  • ‪Les Tables Vatel - ‬8 min walk
  • ‪Morimoto Bordeaux - ‬2 min walk
  • ‪Rotisserie Saveur Saveurs - ‬6 min walk
  • ‪Sushi Set - ‬6 min walk

About this property

Mercure Bordeaux Château Chartrons

Upscale hotel near Rue Sainte-Catherine
Near Cité du Vin, Mercure Bordeaux Château Chartrons provides a terrace, a garden and dry cleaning/laundry services. The on-site French cuisine brasserie, Chais Saint Louis, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Other perks include:
  • Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Luggage storage, a billiards/pool table and free newspapers
  • A banquet hall, multilingual staff and a front desk safe
Room features
All 215 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Flat-screen TVs with satellite channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

View from room

Hilton Garden Inn Bordeaux Centre

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,004 reviews
The price is €90
includes taxes & fees
30 Nov - 1 Dec
Hilton Garden Inn Bordeaux Centre

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 20 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: EUR 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chais Saint Louis

Things to do

  • Billiards/pool table
  • Gym
  • Piano

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,844 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 8.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 19.5 per person
  • Self-parking fee: EUR 20 per night
  • Pet fee: EUR 8.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Accor Bordeaux Chartrons
Mercure Bordeaux Chartrons
Mercure Bordeaux Château Chartrons
Mercure Bordeaux Chateau Chartrons Hotel Bordeaux
Mercure Bordeaux Château Chartrons Hotel
Mercure Château Hotel Bordeaux Chartrons
Mercure Château Hotel
Mercure Château
Mercure Bordeaux Château Chartrons Hotel
Mercure Bordeaux Château Chartrons Bordeaux
Mercure Bordeaux Château Chartrons Hotel Bordeaux

Frequently asked questions

Is Mercure Bordeaux Château Chartrons pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 8.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Bordeaux Château Chartrons?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Mercure Bordeaux Château Chartrons on 16 Nov 2025 start from €97.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Bordeaux Château Chartrons?

Self-parking is available for EUR 20 per night.

What time is check-in at Mercure Bordeaux Château Chartrons?

Check-in start time: 2:00 PM; check-in end time: noon.

What time is check-out at Mercure Bordeaux Château Chartrons?

Checkout is at noon.

Where is Mercure Bordeaux Château Chartrons located?

Located in Chartrons, this hotel is within a 10-minute walk of Greek Orthodox Church and Bordeaux Wine and Trade Museum. Marche des Quais and Quai des Marques are also within 15 minutes. Grand Parc Tram Station is 9 minutes by foot and Emile Counord Tram Station is 9 minutes.

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Reviews

Mercure Bordeaux Château Chartrons Reviews

8.2

Very good

8.6

Cleanliness

6.6

Location

8.2

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 197 out of 550 reviews
Rating 8 - Good. 216 out of 550 reviews
Rating 6 - Okay. 95 out of 550 reviews
Rating 4 - Poor. 26 out of 550 reviews
Rating 2 - Terrible. 16 out of 550 reviews

Reviews

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bedroom was not smelling good. Cleaning service not effective, we got the room without toilet paper, liquid soap half empty and not refilled even if we asked to. We had to go to the reception to get one. Probably the worst mercure we tried.
Stayed 4 nights in Sep 2025

4/10 Poor

Tuanh

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is somewhat on the outskirts of town where all of the action is. It is not too far of a walk to the rue of Notre Dame (10-15 minutes) but doesn’t feel the safest at night. The hotel appears to have spent all their money on making the lobby, bar and common areas look nice but the actual rooms are very old and have a strange smell. My room had no functioning air conditioning but since I got back late to my room, I did not have energy to pack up all my stuff and move to another room. This made the musky smell in the bathroom even worse. The water for showers is also not hot, it is lukewarm at best. The staff are not as helpful or friendly, but it could also be because I am a foreigner. For the price you pay for this hotel, it is not worth it. Even if it was discounted, I would not stay here. I would rather stay in a 3 star and below hotel with functioning air conditioners with modern thermostats (they have some kind of antiquated knob thing that makes no sense) and hot water (their sink water was hotter than shower water).

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre belle et propre. Le lobbey tres beau, le personnel courtois et aimable, les repas délicieux. À recommander.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ludovic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour en coup de vent

Séjour en coup de vent mi-pro mi-perso, très bien situé avec parking gratuit en sous-sol.
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very large room and bath. Comfortable bed and well appointed with amenities. It is a 35-40 minute walk to the historic center.
Stayed 4 nights in Jul 2025

8/10 Good

Sandrine

Liked: Cleanliness, property conditions & facilities, room comfort

Perfectible

Bel hotel, chambre agreable , lit confortable .. Mais petit dejeuner mal approvisionné : plus d'assiettes, plus d'eau dans la bouilloire a oeufs, plus d'oeufs brouillés, salade de fruits en boîte... plus d'1 heure avant la fin du service .pas digne d'un 4 étoiles..😔
Stayed 3 nights in Apr 2025

6/10 Okay

Jérôme

Liked: Cleanliness

Très déçu

Bel établissement de prime abord avec un joli lobby et un accueil très professionnel. J'avais beaucoup d'espoirs et l'envie de séjourner dans ce lieu atypique. Arrivé dans la chambre spacieuse et agréable, il est impossible de régler la climatisation, j'ai passé une nuit peu confortable et non réparatrice. Les toilettes sont dotés de traces de "Calcaire ?"... Ou autre. La salle de bain est très moyenne, dans son jus avec un sèche cheveux jauni par les années, un porte papier hygiénique branle ballant laisse tomber le rouleau au moindre tour de roue. La douche... Impossible de retirer le fond de baignoire à cause du système défectueux pour laisser s'échapper l'eau ! Obligation de d'ôter le dispositif avec les ongles... Pour finir, le plateau de courtoisie avec simple café lyophilisé et thé. Même pas du vrai café. A ce tarif, j'irai autre part la prochaine fois.
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toujours agréablement reçus
Stayed 1 night in Mar 2025

8/10 Good

VIRGINIE

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bien situé dans le quartier des Chartrons. Personnel agréable et à l'écoute.
Stayed 2 nights in Mar 2025

10/10 Excellent

Franck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour reposant
Stayed 1 night in Feb 2025

6/10 Okay

Yaron

Disliked: Staff & service
The hotel is okay at best. Staff was extremely rude and not helpful. Room was not clean, especially toilets and bathroom. Does not really fits the 4* claim.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour tout confort
Stayed 1 night in Dec 2024

8/10 Good

Jean Luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avions réservé 2 nuits à l’hôtel Mercure. La première nuitée fut compliquée car il y avait du bruit et nous avions été réveillés par le camion poubelle. J’en ai fait part le lendemain et ils ont pris en compte mes remarques. Ils nous ont changé de chambre. Quel bonheur !! Nous avons passé une excellente nuit dans une chambre chauffée qui sentait bon. Je remercie la direction pour cette prise en compte rapide.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Très bien. Chambre agréable, personnel très sympa.
Stayed 2 nights in Nov 2024

10/10 Excellent

Franck

Accueil professionnel tout en restant convivial Chambre de bon niveau et literie excellente
Stayed 1 night in Nov 2024

8/10 Good

Baptiste

Hôtel pratique pour une nuit, sinon peut mieux faire
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, room comfort

Séjour aux Chartrons

Très bien situé, transport à proximité, chambre spacieuse, cadre très sympa. la cité du vin à 30mn à pied.
Stayed 2 nights in Sep 2024

4/10 Poor

Gael

Liked: Room comfort
Chambre standard prise a la dernière minute. Salle de bain sans rideau de douche, dommage pour une chambre avec accès PSR. La salle de bain fini par être inondé et une cabine de douche trop petite. Pour un 4 étoiles c’est fort dommage.
Stayed 1 night in Sep 2024

2/10 Terrible

Audrey

Disliked: Cleanliness, amenities
No service
Stayed 2 nights in Sep 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables, cómodo, muy bien situado, cama muy amplia y cómoda
Stayed 3 nights in Aug 2024

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait !

Très bel hôtel, confortable et propre.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we didn’t like were the pillows…too hard. Unfortunately we arrived late and had a difficult time finding somewhere to eat…
Stayed 1 night in Aug 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, nice big room
Stayed 1 night in Aug 2024

10/10 Excellent

krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here while visiting for the Olympics and it just so happened to be the same hotel where the Men's and Women's Spanish National Soccer teams were staying! The hotel is beautiful and a close walk to the river trams, with plenty of dining/shopping options nearby.
Stayed 3 nights in Jul 2024

10/10 Excellent

darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Jul 2024