Borgarbyggð Holidays

Overall this little hotel was perfect for our last couple of days in Iceland. The location is close to many necessities if you’re needing to travel by foot like I was. And it’s right next to the ocean. It was cute and quaint. The staff there were helpful and just a phone call away any time we needed them.

Emma at the front desk went well above to make sure we enjoyed our stay. She made sure our room was well away from the large tour groups also using the facility. Indeed, we hardly noticed the other guests. She also made sure our spa and massage reservations were correct, even changing one to accomodate our changing schedule.. On another day, I stopped to ask where to find an odd size coin battery and the receptnist turned in her seat and said, "you mean like this?" And handed me the correct battery, she then declined to charge me for it. It didn't stop there as the bar, restaurant and housekeeping staff all went above and beyond to be helpful. The spa facilities were very relaxing with two separate hot tubs, a sauna and first class massage therapy services. Tour busses have difficulty navigating the narrow city streets, so there is an organized tour bus stop, #17, a very short walk away, in front of the Maratime Museum, a gateway to the wonders of the far north country. In summary, highly recommended.

A

Everything seemed to be in order for a typical stay. You're not really within walking distance of the main shopping districts and the view out the window was right over a traffic circle so you're getting noise all night. The place was clean and I liked that they had setup a full dining room table setup with plates. That was a nice touch. Checkout was at 10:00AM, not 11:00AM. Wasn't too much of a bother as we were planning to exit at 10:15AM anyway, but I thought we had that extra hour. Directions to the unit were confusing. They went to great lengths to provide a very detailed writeup of how to get into the unit with the door passcode. However, we did get confused, and used the pass code to get into the unit only to find out that they were using the same passcode for two different buildings. So we thought we were in the right building, opened the door to our unit, and there's some family sitting there looking at us. So then I called and they picked up and guided us to the correct building. Lastly, they say parking is always available. I'm not sure what they mean by that as it's not always available. I had to park quite a distance away.