Borox Holidays

The hotel and bedroom were clean. However, the A/C was not working very well, and the continental breakfast was terrible.

Location was amazing, walking distance to almost everything in Central Madrid or right next to metro & Gran via. Has elevator, small rm but A.C worked very well. Has TV & streaming available. Did not like the bathroom set up w/a glass door & our dr wouldn't close but we worked it out. It is however, a decent size bathroom for Europe. No fridge or microwave but that is to be expected for hotel rm. Would definitely stay here again. Did not wake up in time for Breakfast but heard it was gd.

In general the experience was above and beyond what my family and I expected. The only note I would like to leave is that the rooftop experience was a bit overwhelming in that, being a paying guest I didn't expect to compete with non-guests for prime sitting spaces during sunset with views which we primarily chose hotel for; Space for non smokers would be nice.

The hotel is in a great location, and the staff were lovely. The property feels a bit dated and could benefit from some upgrades and maintenance. The hallways had a stale, old carpet smell and felt somewhat stuffy. Overall, the location and friendly service were highlights, but the hotel itself could use some refreshing.

The lobby looks shabby but once you pass it and get to the room and nice bathroom, you'll feel way better. My bedroom did not have a good view but didn't miss it. The hotel is excellently located, near bus stops, steps from Plaza Espana, Palacio Real, near Deboh Temple, Gran Via...really liked the location!