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Reviews of Hotel Commonwealth

4.5 out of 5
Hotel Commonwealth
500 Commonwealth Ave, Boston, MA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 840 out of 1119 reviews" "
Rating 8 - Good. 189 out of 1119 reviews" "
Rating 6 - Okay. 58 out of 1119 reviews" "
Rating 4 - Poor. 20 out of 1119 reviews" "
Rating 2 - Terrible. 12 out of 1119 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Travelled with group
A unique property with uncommon decor, artwork and interesting layout . Pleasant. Different. Refreshing. I’ll definitely stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To notch hotel! A short walk to Fenway, and a subway stop right outside the door
Stayed 1 night in Apr 2024

10/10 Excellent

Guadalupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place to stay! The staff was absolutely fantastic and friendly. They were so personable and were so knowledgeable about the area. They gave us recommendations and told us how to use the trains as well as provided us with a map. They made great conversation too! The hotel was very nice and clean. The bed was comfortable and the shower was a dream. I cannot wait to return
Stayed 4 nights in Apr 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Q
Stayed 2 nights in Apr 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Apr 2024

8/10 Good

Elise

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We were in town for a Sox game. Great location. Easy walk to Fenway. All staff we encountered were friendly and professional.
Stayed 1 night in Apr 2024

4/10 Poor

Suzanne, PLATTSBURGH

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The photos for the hotel were very misleading… the roof top lounge - that’s only for a private party. Not open to the public. No views of Fenway park. Had to ask for everything- even an ice bucket / that is filled with ice. No ice machines Not impressed for the price
Stayed 1 night in Apr 2024

8/10 Good

Kevin

Travelled with partner
Liked: Staff & service, property conditions & facilities
Room was spacious and clean, staff was pleasant!
Stayed 1 night in Apr 2024

4/10 Poor

Tatiana

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Overall poor, only coffee and and tea available in lobby and they ran out. No breakfast. No amenities. Room was awfully noisy with a leaking noise that kept us up all night. Reception clerk was not friendly: actually rather dry. Functional hotel nothing more.
Stayed 1 night in Apr 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Peter M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 1 night in Apr 2024

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 1 night in Apr 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Sophie

Liked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Robyn

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Hotel was clean and staff was friendly. Totally overpriced for zero amenities. One of the two restaurants was closed the entire time. The room was tiny and didn’t even have coffee. Close enough to Fenway but next visit, we’ll walk further for a nicer more updated hotel.
Stayed 3 nights in Apr 2024

4/10 Poor

Timothy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Very disappointed. We have stayed here several times before but I can no longer recommend this hotel. The room was very loud. It connected to another room and light was shining into our room from the connecting room and we could hear everything from the other room. Most importantly, the WiFi internet connection was almost nonexistent. It made it impossible for me to work from the room even with the supposed “high-speed” package. Although the staff attempted to fix the problem, it was not fixed during my 5 day stay.
Stayed 4 nights in Apr 2024

10/10 Excellent

Arthur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff fantastic!!! clean, convenient
Stayed 1 night in Apr 2024

10/10 Excellent

Dawna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great room, very conveniently located
Stayed 1 night in Apr 2024

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was no wi-fi while we were there. Was told it was being worked on, but we were there for almost 24 hours and it never became available. Other than that, it was an awesome place to stay, close to Fenway and many other places. Would definitely go back.
Stayed 1 night in Apr 2024

2/10 Terrible

Ingrid

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked a room for a guest, and they refused to let him in, despite the fact that the room was booked in his name, he had ID, and a university credit card on file. They literally turned the guest out in the night, in horrible weather.
Stayed 1 night in Apr 2024

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location - easy access to the T and walkable. And across from Fenway !
Stayed 3 nights in Apr 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Monika for your feedback. We hope to have you back again.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great time with an incredible view of Fenway Park.
Stayed 1 night in Apr 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Eric for your feedback. Happy to know you enjoyed yourself here. We hope have you back soon.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Christopher

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms in a great location. Staff was super friendly and helpful. They gave my family a free upgrade to a mini-suite which was perfect for our group of 3. Great home base for Boston-area college visits and general site-seeing.
Stayed 4 nights in Apr 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Christopher for your lovely feedback. We hope to have you back again with us soon.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

David, Raleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Helpful and friendly staff.
Stayed 4 nights in Apr 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you David for your feedback. Happy to hear you got to experience the Hotel Commonwealth service!!Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Autumn, West Yarmouth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Porschia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 3 nights in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Porschia for your rating.Best,Jerry DixonAssistant Front Office Manager

8/10 Good

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Jenn for your rating.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Jenny for your rating.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Robert for your rating.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, especially if you’re visiting Boston U
Stayed 3 nights in Mar 2024

10/10 Excellent

Brent, Atlantic Highlands

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to everything food and shopping close by very walkable.
Stayed 3 nights in Apr 2024

8/10 Good

Shannon Whalen

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i didnt like was the tv disnt work in our room but everything else was amazing staff was wonderful and very helpful. I will definitley stay here again when in Boston.
Stayed 1 night in Apr 2024

10/10 Excellent

audrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location and the staff was helpful and courteous. Thank You
Stayed 1 night in Mar 2024

10/10 Excellent

Shareef, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay all round!
Stayed 1 night in Mar 2024

10/10 Excellent

Maria ines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated, well appointed rooms. Friendly staff. Convenient location.
Stayed 1 night in Mar 2024

8/10 Good

Claudio

Travelled with family
Liked: Cleanliness, staff & service
Needs some update beds where not that comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Kelli, Bellevue

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Maria ines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Stayed 3 nights in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Melissa for you rating.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Dan for your rating.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is expesive
Stayed 1 night in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Michael for your feedback.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Danine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Walk to restaurants, venue, train nearby. Room was clean, excellent view of Fenway. We will be back!
Stayed 2 nights in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Danine for your feedback. We look forward to having you back. Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Stephanie for your rating.Best,Jerry DixonAssistant Front Office Manager

8/10 Good

Carol

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Carol for your rating.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Clean, quiet, close to everythi g we were looking for
Stayed 1 night in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Edward for you feedback. Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Antoine for you feedback. Hope to have you back again.Best,Jerry DixonAssistant Front Office Manager

8/10 Good

Patricia, Doylestown

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great front desk. Clwn. Safe.
Stayed 2 nights in Mar 2024

10/10 Excellent

Coleman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Coleman for your rating.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this hotel. Staff here is excellent. They are super helpful and accommodating. We love staying in the Commonwealth suite. It’s such a great layout when we have our adult son staying with us. Plenty of room for everyone!
Stayed 3 nights in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Robert for your feedback. Glad to know our staff is doing the right thing in providing such great service to our guest. We look forward to having you back.Best,Jerry DixonAssistant Front Office Manager