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Roundhouse Suites

2.5 star property

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Free full breakfast, an airport shuttle and dry cleaning/laundry services are just a few of the amenities provided at Best Western Plus Boston Hotel. In-room WiFi (surcharge) is available to all guests, along with a gym and a 24-hour business centre.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Gym
  • Business services

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About the area

Map
891 Massachusetts Ave, Boston, MA, 02118

Restaurants

  • McDonald's
  • Dunkin'
  • El Barrio
  • New Market Pizza
  • Novo Lantern

About this property

Roundhouse Suites

  • Property highlights
  • You can look forward to free full breakfast, an airport shuttle and dry cleaning/laundry services at Best Western Plus Boston Hotel. In-room WiFi (surcharge) is available to all guests, along with a gym and a 24-hour business centre.
  • Additional perks include:
    • Free train station pick-up, self-parking (surcharge) and express check-out
    • A front desk safe, luggage storage and smoke-free property
    • Free newspapers, a computer station and a lift
  • Room features
  • All 92 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as separate sitting areas and safes.
  • Other amenities include:
    • Down duvets and free cots/infant beds
    • Bathrooms with baths or showers and free toiletries
    • 42-inch flat-screen TVs with premium channels
    • Separate sitting areas, fridges and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Airport shuttle available
  • Free train station pick-up shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet, per night (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 18 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night (maximum USD100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0015340351
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Frequently asked questions

Is Best Western Plus Boston Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Best Western Plus Boston Hotel?

Self-parking is available for a fee. Limited spots are available.

What time is check-in at Best Western Plus Boston Hotel?

Check-in start time: 3:00 PM; check-in end time: 3 AM.

What time is check-out at Best Western Plus Boston Hotel?

Checkout is at 11 AM.

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Reviews

Roundhouse Suites Reviews

7.2

Good

8.2

Cleanliness

5.0

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 251 out of 1000 reviews
Rating 8 - Good. 346 out of 1000 reviews
Rating 6 - Okay. 199 out of 1000 reviews
Rating 4 - Poor. 94 out of 1000 reviews
Rating 2 - Terrible. 110 out of 1000 reviews

Reviews

Verified

6/10 Okay

Kim

Liked: Cleanliness
Location,Location, Location The hotel is located in the middle of the drug dealing scene
Stayed 1 night in Jun 2020
Verified

8/10 Good

Lorenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very nice. The only problem I had was a homeless group staying behind the hotel and making a lot of noise when I was trying to sleep.
Stayed 3 nights in Jun 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
It was very clean on the inside. Upon check in they told us we had breakfast served in a bag because of covid-19. One clerk said it starts at 6;30 am. My husband went down to see how long it would go to and they said it starts at 11:00. Which I thought seemed odd for breakfast. So we assumed it ended at 11:00 and she miss understood. I went down at 10:00 and they told me breakfast was over. Also when we arrived there were drug addicts walking around the premise and homeless people camped out next door. Needless to say I'd never stay there again!
Stayed 1 night in Jun 2020
Verified

4/10 Poor

Anónimo

Disliked: Staff & service, property conditions & facilities
I needed to use the Lobby bathroom really bad while checking in. I was told the bathroom was just for employees. Fair, after completing check in I ran to use the assigned room restroom and the keys didn’t work. Went back to the check in counter to get the card activated, it didn’t work the 2nd time. Went back again and begged to used the lobby restroom again. I was told no. All this without mentioning that I had to call the staff many times before they showed up the empty counter, the 3 times I had to go back including at checkout.
Stayed 1 night in May 2020
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well keep, organize ,clean and always stay healthy and stay safe
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and beautifully updated. Free parking is a huge plus. Breakfast very good. Staff very helpful :)
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación muy buena y el desayuno, el estacionamiento poco seguro para caminar del hotel al estacionamiento o viceversa.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very nice and clean. Breakfast was good. Neighborhood was not the best. Location was good.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and the woman running the breakfast really went above and beyond. She was phenomenal. The location is iffy as in there is a homeless community around the area, however they were not bothersome or caused any problems. We walked everywhere and never had any issues. The room was updated and clean. Would recommend this to anyone.
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
For a bad part of town, the hotel was surprisingly well kept. Parking was horrible and unsafe. We were not asked how our stay was upon checkout.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean they even supplied ear plugs which was nice normally dont stay in busy places I'm from country and its close to the Children 's Hospital
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Dana Faber

Hotel has been nicely remodeled into suites, very nice. They had a nice breakfast which was included. The only issue was the clicker for the tv and paid movie, volume was not working but wasn’t charged.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities were great and the service aas wonderful. The only complaint I would have is the location is kind of questionable and there is a lot of noise. However, the hotel does supply earplugs to help with that. Overall, I enjoyed my stay.
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice. I loved the room , and it were very clean.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel beautiful clean rooms , breakfast area very clean and different variety’s of food of choice . Near to a lot of attractions areas.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Julia

Liked: Room comfort
Disliked: Property conditions & facilities

Interesting

Amazing room, AWFUL location. Close to nightlife but not very safe to be outside the hotel.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

EricaG

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and well thought out for traveling with a family. The staff was always courteous, welcoming, helpful, & kind. The gym barely exists as it is just 3 pieces of equipment and some weights in a tiny room. Breakfast was ok. Location isn’t great. Many, many homeless and panhandling in vicinity. Loud due to proximity to fire station and hospital.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in service was very quick and the front desk was very nice
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Not a great location, but the rooms are really nice ! Totally worth it
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien me encanto me encantaria volver otra ves
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with an excellent location for a great price
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

TRANG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

do not enter!!!! Trust me

people smoke in the hotel, all the smell of Marijuana. It’s not clean. The receptionist is not friendly. I booked this hotel with the reason they have parking lot and that’s free. I know it’s hard to find the place to park in Boston, but trust me, don’t book them for that stupid reason. The parking is small, easy to full, and you have to go around. This location is not safety for you too. Omg.
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Beware of this property. There is an old weird smell in the halls and rooms. The rooms are extremely outdated with stains on the carpets. I found a bug in one of the beds in the first room I had. When i changed rooms, I checked out the beds and there were also bugs in the beds as well. I immediately checked out and was refunded my money. The outside of this hotel is nice but looks are truly deceiving.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is nearby Harvard University. The room is clean; breakfast is good; staff are friendly
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quiteness and privacy, staff was very polite. The room we recieved was spacious accomadatin. Everything we needed for a night of quite relaxation.
Stayed 1 night in Feb 2020