New York Hotel Guide - Bowlero Queens hotels in New York, United States of America.

"Breakfast, bar, and staff were splendid. Fast and easy check-in on arrival. Couldn’t have asked for more."

"On a different day it could have been a nice stay. When we got there I noticed that whoever had stayed in my room previously had lightly smeared what looked like excrement on the back of the bathroom door, and there was a booger on the TV. We asked staff to clean it up and they did, but that’s not something anybody should be missing pre check in. Other than that the room was relatively clean. We needed more pillows and there weren’t any available aside from the two extremely weak/unsupportive ones left with the room. Took an hour to request a TV remote that actually worked. "

"Helpful staff and clean rooms"

"Loved our stay!! Best location to access subways, made traveling easy, fast, and safe. All the staff were helpful and friendly especially the doorman Peter. The Hyatt grand central made our trip all the way from California memorable. Thank you "

"The the room was very clean but basic. The staff were friendly and helpful."

"Good breakfast"

"I was given no indication that there was no staff at this hotel when I booked it. I received a message through Expedia telling me I would be sent a code to enter the building the day of our arrival. It never came. When we got there a cleaning staff person let us in but we had no code to enter a room. Another guest in the lobby pointed out a small sign on the door to call. The person on the phone emailed me the code and said I hadn’t gotten it earlier because the room wasn’t ready- this was an hour after the stated check-in time. During our four days there we encountered several other people looking bewildered about how to check it- we directed them to the phone number on the door. We needed a box of tissues during our stay but there was no one to ask. We bought some. We stayed here previously when it was Sonder and it was great but this new management needs to figure out a better system. Won’t be back."

"Great place, very clean and lively."

"Great property and very clean, breakfast was great, also staff very helpful"