Braassemermeer

Really sweet and helpful staff, but this is an old building so no elevators and if you're on anything higher than the second floor you will be humping your bag up very narrow, steep and curved stairs. The room was cozy, what you would expect from an older European hotel. I would stay there again because it's very central to a lot of the historic area, which was convenient.

The room was so so beautiful! It was our favorite place we stayed in Europe. The room was elegant, large and the beautiful floor to ceiling windows were amazing

What once was a spectacular residence, now hotel, has not been maintained. It's too bad as I do believe if you are to acquire this type of building, you should be committed to maintaining it. I was disappointed with my stay. I stayed for two days and my room wasn't cleaned for two days consecutively. After asking the front desk it was cleaned. I think there were bed bugs because I go over 15 bites on my back, arms and hands in one evening, and proceeded to get them over the next two nites. The expedia site page said laundry services were offered but was told by the hotel that wasn't offered. They said the outsourced service no longer was doing their hotel. I told them they should have updated their website to reflect this as I specifically booked with them for those services. I would have booked someplace else had I known. There are rodents or birds in the air ducts. I stayed on the third floor of the 2nd building. I could hear them running in the air ducts.