Holiday Homes in Braintree

"Travelled with my non verbal autistic child and was put in the closest room to reception, was woken all night long as the room was next to some form of locked door that required a code that didn't seem to be working and kept LOUDLY beeping as other guests were (rightly) angry and very loud as they couldn't get through. The windows, although shut had a draft so bad it was like they were open, to the point that the heater turned off in the night as it stated "open window detected" so we woke up FREEZING. The bathroom was NOT clean and had random hairs everywhere and worst of all, we both woke covered in bites all over our legs. I went to reception twice and both times noon was there."

"Staff very helpful the rooms are clean we stay at this hotel every time we travel "

"The breakfast was very nice but what let this place down was. the following. The continental breakfast wasn't included! Room was very clean. The bathroom was up two steps, which felt weird and the shower area had black mould on a couple of tiles. The floor was extremely uneven, it made us feel like we were on a ship that was listing! The bed was so hard, it felt like we were sleeping on a board. There was a hole in the floorboards covered up with carpet."

"The hotel was modern, clean and had a lovely feel about it, helped by a friendly, warm welcome from the staff. My standard queen room was a good size and well-equipped. I used the gym and pool and was happy with that too. My room overlooked the train station, but despite that it was really quiet, and I appreciated how easy it was to get the train into central Cambridge. I would definitely recommend the hotel and stay again. "

"This newish hotel has a very welcoming and friendly staff at the front desk. They are helpful as well. The room we stayed at was quiet & clean. We felt very safe staying here. The area has quite a few choices for meals. The bus that goes to the train station also passes by the front door of this hotel, thank you for a memorable stay. "

"My room had no electrivityy when I put card in They supposedly upgraded me to room 152 Electric on and settled in for night Slept as I was shattered At ;4 am I wen5 toilet onky ti be kept awake by air conditioning units outside Constant hum Not good and this was supposed to be upgraded room"

"Very conveniently located. 24 hour front desk allowed us to check in cases at airport at 2.30 am without a problem. Freshly made waffles for breakfast was a special treat and rest of breakfast was good quality. Especially appreciated full breakfast range available from 4am for early flight. Room was fine and lovely walk in shower."

"Lift was unresponsive and untrustworthy. Rooms small and very dated. Shower was cramped and grim, we did not feel comfortable using it. Fine for a stop off when travelling from Stansted but don’t expect much."

"Clean, lovely breakfast and friendly staff. Couldn’t ask for more"