Braunshorn Holidays

The hotel was very nice and the lady that checked me in was very helpful. We were only staying for one night and it looks like an excellent spot to jump on the public transportation. The only downside, which I knew going in, was that the rooms do not have air conditioning.

Excellent staff, amazing massage in the spa, the most comfortable bed. A welcome reprieve after a troubled flight and unexpected overnight on our trip.

Some of the staff was rude

Close to Christmas markets and good vibe in hotel. Bar is super with attentive staff. However, fire alarm in room adjacent went off for ages in the night with no communication from staff. Eventually it stopped. We were awoken to inconsiderate neighbours being sick in toilets and singing in showers. Spa was also a huge let down - most lockers do not work and only one sauna and steam room was available. Bathroom amenities had not been restocked - empty shower wash and vanity pack. All in all, a nice hotel but let down by lack of communication, functioning facilities, and inconsiderate guests adjacent.

Great location, walking distance from the main attractions in Frankfurt. Friendly staff. Clean rooms. Outside a classic design inside very modern