Brazomar Holidays

Very nice clean comfortable hotel. Centrally located in new town.

This hotel was conveniently located in the heart of old town. Amazing location comfortable room.

Clean, tidy and modern. But there was some sloppiness: 1. We asked for a refill of body lotion multiple times but this wasnt done- there was no body lotion when we moved into the room. 2. Whilst the lightning system and controls are modern and loom good, they dont work very well. I couldnt turn all the lights off but leave the reading lights on and the black out curtains let light in. 3. It seemed odd that the hotel had a spa and marketed itself as a spa hotel, but we had to pay to use it. We selected the hotel as we wanted a luxurious stay with spa ameanities, and were willing to sacrifice location for this. However, given we had to pay to use the spa, we may as well have stayed more central.

We booked this hotel because it looked like it had a pool but were very disappointed to find the pool was part of the spa and was restricted to adults. The kids were very disappointed. The rooms are noisy. It is a 15min ride into San Sebastian on a bus and there was only one restaurant nearby. We were very disappointed with our stay.

This property is stunning. The staff is attentive, professional and kind. Everything is at your fingertips from amazing cocktails, tranquility, and close to everything in San Sebastian. I would stay here again in a heartbeat. <3