Portland Hotel Guide - Brian Carter Cellars hotels in Portland, United States of America.

"The Good---Breakfast was excellent! Parking was real good and Very Safe.....Room was clean....... The Bad--The Shower was the Worst I've ever come across...very hard and confusing to work, and the floor was REALLY SLIPPERY!!! The television remote gave me fits as the buttons were so close together the Wrong one was pushed most of the time...."

"This is a great hotel on the waterfront. We stay here every time we come to visit our family in Vancouver. They have a great restaurant, nice bar, 24 hour Starbucks coffee in the lobby and a very good size gym. If you come with kids I suggest you book a room with a river view it will be a great entertainment from them. Really recommend this hotel. "

"Clean room, staff was nice"

"The lady at the front desk was very friendly, check-in went well, this area of Vancouver is basically under the flight line of the Portland Oregon airport (PDX) and you get to listen to jets take off all night. The light on the TV cable box and clock on the microwave were very bright and I had to cover them up. The carpet at the entry way to way to the room was ripped up and the light in the shower flickered and sometimes turned off. The ATM in the lobby was broken and would not dispense any cash, the lady at the front desk said that she had been putting "Out of Order" signs on it but her boss kept taking them off. Breakfast was ok but there was no sausage or bacon and it its place someone had fried what seemed to be Summer Sausage instead which was not at all an ideal substitute. The elevator was slow and seemed to take forever to arrive even though when the doors opened no one was on it."

"The staff was wonderful, building was wonderful "

"Great location, clean and modern room, and easy access to restaurants and coffee shops."

"The staff did not care that my daughter was recovering from a medical emergency and wouldn't give us a timeline on how late they were going to be in having the room ready. My daughter had a severe allergic reaction at lunch and was heavily drugged and nauseated. I went in at 3:30pm asking if we could get in early so she could lay down while we watched her. They said no since checkin was at 4pm but had me do the paperwork ahead of time so we could get her in immediately. I showed up a few minutes before 4pm and they were checking in others and handing out room keys (including another large family probably in the same 2 bedroom suite). When I got up there they told me the room was not ready on time but couldn't give us an estimate (not even to the closest hour!). I asked if they would call me when ready, and he snarky replied he didn't have my phone number (he had me enter it on the earlier paperwork). Half an hour later my daughter had to come in and lay down on the foyer couch to get out of the hot car and at 40 minutes when he still wouldn't give me an estimate I cancelled so we could go elsewhere. As we're leaving, he offered us cold water. No offer for her to come in and wait out of the heat, no offer for refreshments as we waited, no offer for letting us know when it was ready (I had to ask for that), no updates, no apologies, no offer for discounts, etc... He had only offered to move us to separate (more expensive) rooms where we couldn't keep an eye on her."

"Comfortable bed but very noisy due to the proximity to the airport. Very friendly and helpful staff. Our TV wasn't working and they took care of it immediately. Breakfast was just ok. Many items were empty when I arrived for breakfast."

"Breakfast was fresh with hotbar. Get there before 9.30am as the staff start clearing things at that time. Room was clean enough. Had a slight mildew scene after shower. Staff were very friendly. Location is right near expo center, but i would not walk there as you would need to walk past a *lot* of people struggling with addiction to reach it."