Bristol Hills Hotel Guide - Pet Friendly Hotels in Bristol Hills, Canandaigua

"Super clean, great location! "

"Bed was super clean and comfortable. Room temp was nice all night. Enough space even with a pack n play."

"An excellent stay and a very good value"

"Very clean room with great beds."

"I arrived at 430 to be told my room wasn’t ready. I had to wait an hour for my room. I have an 11 month old baby and if my family wasn’t there I would’ve been left to wait in the lobby. When asked how they could compensate I was told there was nothing they could do for me. My room was 2.5 hours late. They didn’t even apologize."

"The staff is excellent. The room was spotless and had everything I needed. I come here every year in April and I will always stay at The Best Western!"

"The hotel was ok and convenient. The lady at check-in was polite. I checked in at 8:30 pm and walked across to a lovely restaurant (that was basically in the parking lot of the hotel). When I got back it was late. I showered and got ready for bed. When I pulled the covers back, I noticed a stain on the side of the mattress. After looking closer, it was a huge stain. And when I pulled back the mattress cover, there were more stains. Looked like blood or vomit. The sheets were clean. So I just slept on the opposite side of the bed. If it was 11 pm, I would have asked to be switched into another room. I took pics and videos and showed the front desk in the morning. The manager came and looked at them. They apologized and said thank you for bringing this to our attention. They should have given a discount or at least offered one. But nope. So you all need to be aware. I was in room 205. I bet the mattress is still disgusting."