Anaheim Hotel Guide - Brookhurst Park hotels in Anaheim, United States of America.

"Todo estuvo muy bien"

"Checked in around 4:00, closer to 5:00 p.m. When I was given the room key, the room was still in the process of being cleaned. Having previously worked front desk, I wouldn’t typically assign a room unless housekeeping had confirmed it was ready. Thankfully, I didn’t have anything urgent to attend to, or this would have been more frustrating. The housekeeper mentioned it would be finished in about 10 minutes. Once completed, the room had a very strong cleaning product smell—understandable to an extent, but it was quite overpowering. Additionally, there were still areas of the floor that appeared unswept or slightly sticky. The combination of the heavy chemical odor and the condition of the floors made the overall stay less than ideal. Clear communication between front desk and housekeeping, along with a final room check before assigning keys, would greatly improve the guest experience."

"There was no hot water either night. Advised by the hotel staff that when the hotel is close to capacity the boiler can’t keep up. At 10 pm I was told to wait an hour or two and maybe there would be warm water for a shower. "

"N/A thank you"

"Cockroaches in the room. "

"Could’ve been more clean in the room, floors were dirty along with beds and shower curtain. towels smelt like cleaner"

"Great location, nice pool, very clean. "

"love it"

"Clean room"