Marshall Hotel Guide - Brooks Memorial Fountain hotels in Marshall, United States of America.

"I needed help with my Television and the person at the desk refused to come to my room alone because it was after 9:00 and she was alone at the hotel.This is an indictment of the hotel management more than the desk clerk. There should be more than one person working the hotel at night.At least there should be a security guard. What would have happened if I had some type of accident where I needed help."

"We didn’t even stay the night. Went somewhere else. Asked for a refund but non refundable online. He offered us another room but didn’t want it cus of the condition of the first room. Just said we will chalk that $75 up. Room smelt bad. The mattress cover had old blood stains from bed bugs that’s the main reason we didn’t stay. The guy was friendly but a no go for us. "

"Overall the stay was okay upon arrival the outside looked nice but the inside wasn't very updated. As it seems with every hotel the pool was closed. Checkin process was standard and the room seemed to be okay size. The mattress itself seemed to be new but the sheets and duvet all had stains the ones that came with the room had red stains that looked like blood. I called the front desk and received another set just for those to have makeup stains which was better than blood but still disappointing. The giant jacuzzi tub either had red marbling or red stains I couldnt really tell which but that was a little off putting so I opted not to use the tub. The shower had hot water and good water pressure but the bathroom as a whole had no complimentary hand soap. The hotel does offer shampoo, conditioner and lotion dispensers though. The breakfast overall was good food was hot and they had a good selection to choose from they closed at 9am which seems like a good time frame. Close to checkout we had a housekeeper knock on our door to ensure we were packing and leaving then not even 5 minutes later the front desk called to again make sure we were leaving. To me that seemed little absurd we knew the checkout time and were packing our bags I can understand 10 minutes till but 45min before checkout time felt like I was being rushed out. "

"The only comment, and this is minor, our room door hinges needed a little oil. We hoped it didn't wake any other guests when we were opening and closing it."

"Great location close to campus."

"Toilet paper holder was broken in room 424. Staff was very polite and accommodating! Would definitely come back again."

"Room was not as described on the website when I was booking. Staff is terrible, I told them that the bathroom door lock is broken and their response was that they can’t do anything about it. He said that Kids must have broken it from some previous stay. Microwave has ample dust on it. Never staying at this one again. I have stayed at Days inn before at different locations and always had a decent experience. Don’t stay in room #107"

"Great breakfast with many items. Fresh coffee and waffle as well as wraps and items for health conscious people. Their breakfast offered more items than usually offered in hotels of this kind. Host Jennifer is very kind and gracious "

"The whirlpool/spa and swimming pool were a blessing after 9+ hours driving. I specifically scheduled our stay there for the whirlpool. Us old farts need that after driving for hours."