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Reviews of Courtyard by Marriott Brownsville

3 out of 5
Courtyard by Marriott Brownsville
3955 North Expressway 77/83, Brownsville, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 343 out of 628 reviews" "
Rating 8 - Good. 179 out of 628 reviews" "
Rating 6 - Okay. 46 out of 628 reviews" "
Rating 4 - Poor. 32 out of 628 reviews" "
Rating 2 - Terrible. 28 out of 628 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

maggie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in May 2024

10/10 Excellent

Jose Lus

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service from the staff
Stayed 2 nights in May 2024

10/10 Excellent

Aldo

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay,friendly staff
Stayed 2 nights in Mar 2024

8/10 Good

Wilna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for one or a couple of nights however the food laisse a desirer , the breakfast is extremely poor and no in house restaurant
Stayed 1 night in Mar 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Great area and location. Very nice hotel. Would stay again.
Stayed 1 night in Mar 2024

8/10 Good

Tamara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I purchased the room for a friend and she says everything was nice.
Stayed 1 night in Feb 2024

10/10 Excellent

ANAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room. Friendly front desk, and breakfast staff.
Stayed 1 night in Feb 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The associate at the front desk upon arrival was very helpful and friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Bobby

Travelled with family
Liked: Property conditions & facilities, room comfort
Great stay
Room was clean and bed was comfy. That breakfast was surprisingly good too.
Stayed 1 night in Feb 2024

6/10 Okay

Andrew

Stayed 1 night in Jan 2024

10/10 Excellent

terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Juanita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Fastest check in ever at 10pm. Nice clean breakfast area. Variety of options and bottled drinks/juices included.
Stayed 1 night in Jan 2024

8/10 Good

Kirk

Stayed 1 night in Jan 2024

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelent
Stayed 1 night in Jan 2024

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Liked the hotels we went right before Christmas and hotel was beautiful decorated that was a plus also breakfast was great and breakfast staff great too our room was close to highway so we could hear cars once in a while but overall good felt safe in property near a lot of restaurants
Stayed 1 night in Dec 2023

10/10 Excellent

Armando

Stayed 1 night in Dec 2023

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Adam

Stayed 1 night in Dec 2023

10/10 Excellent

Cristina

Travelled with family
Liked: Amenities
Our stay here was in early December. As we first walked in, our eyes immediately went to the multiple beautiful Christmas displays. Our check-in was brief and easy. As we walked into our room, we noticed the great aroma of a sanitized room. All the sheets looked very clean and felt fresh. We had a great sleep. Coming down the next day, we were greeted by very friendly bilingual staff, who offered us breakfast that was delicious. Definitely will be staying here again. I highly recommend it.
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Apparently the Hotel has a policy that when they do night audit if you have not checked in prior to 2am they cancel your stay without you even knowing. I arrived to the hotel from my travel shortly after 2am only to find out my room was canceled by the Hotel staff, said I was a no show even though I was standing there talking to them. I had to sit there for nearly an hour trying to resolve the issue, only to have to rebook my stay and pay way more for the room I had already booked and paid for. The hotel needs to rephrase their check in policy from any time after 3am, to 3am-2am so that this don’t happen to anyone else traveling in from out of town over night.
Stayed 1 night in Dec 2023

4/10 Poor

David

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Richard

Travelled with family
Liked: Staff & service, property conditions & facilities
Patty and the rest did a fantastic job making us feel welcomed. There were minor issues but the staff was always on top of things and ready to explain what was going on and an estimation when it would be fixed. The room was a bit dusty.
Stayed 3 nights in Sep 2023

4/10 Poor

Armando

Business traveller
Disliked: Cleanliness, staff & service
In two nights they had to move me 2 times, from room 214 to room 300, they book me a room for disable people, i do not book it And the second time to room 317, because they do not clean the room, so when we arrive late in the afternoon, the can not clean it.
Stayed 2 nights in Sep 2023

10/10 Excellent

Catalina

Stayed 1 night in Sep 2023

4/10 Poor

Priscilla

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The air conditioner in the room was not working. It was only on one setting, and we could not adjust it to make the room colder. The panel only read “on” and we were unable to turn it off, reset it, or adjust the temperature in any way so the room was quite warm throughout the night and very uncomfortable. The vent in the restroom was not working either and that was very unpleasant. The tub was slippery so I had to scrub it down myself with one of the bath towels. If a tub is slippery, it’s not clean. Also, the walls are paper thin and we could hear conversations from other rooms throughout the night, children crying and yelling, as well. Then there were some noisy patrons that were running up and down the hallway going in and out of rooms at 3 o’clock in the morning, slamming doors as they went in and out of their rooms, laughing loud, talking loud, it was just very disruptive and very unpleasant and it was very hard to fall back to sleep. My husband and I did not get a good nights rest and both of us woke up with migraines and feeling very tired and uncomfortable. Because of this we packed in a hurry Sunday morning and I ended up forgetting my iPhone charger. So I was very unhappy about that. If you can compensate us in someway or manner, that would be great. If not, then I will never again stay in one of your facilities, or at least not this one.
Stayed 1 night in Sep 2023

8/10 Good

Gabriel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

patrick

Stayed 1 night in Jun 2023

10/10 Excellent

Maria

Stayed 2 nights in Jun 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and hotel
Love my stay. We went to Brownsville for the graduation of my daughter on May 12 2023. The ceremony was cancelled due to weather and reschedule for the following week. We're happy with our first stay, so we come back this week. Breakfast is good, eggs, sausage, bacon, fruit, yogurt... we enjoyed it.
Stayed 1 night in May 2023

10/10 Excellent

Patrick

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Stephen, Carlsbad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk were great!
Stayed 1 night in Sep 2022

10/10 Excellent

Everardo

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At walk in we were greeted very well! Everyone very professional! Room was very clean and well put together! Loved that they had my name on the screen of the TV when I turned the television on. Quiet. Smelled clean in the room.
Stayed 1 night in Aug 2022

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly as expected
Everything was as expected for a courtyard Marriott. It must have been recently built or renovated because everything in the room was in good condition. The gym, pool, and business center we’re all useful as well. The pet fee was a flat $50 rather than the $5/night + $50 on the listing. A great place to stay to go to Mexico, South Padre Island, and Boca Chica.
Stayed 2 nights in May 2022

10/10 Excellent

kristina

Stayed 1 night in May 2022

8/10 Good

Eliezer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

2/10 Terrible

Guillermo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst option for staying in Brownsville
Worst option for staying in Brownsville
Stayed 1 night in Feb 2022

10/10 Excellent

Joshua

Stayed 1 night in Feb 2022

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Oct 2020

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff and service.
Stayed 1 night in Nov 2021

8/10 Good

Clyde, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtyard
Stayed 1 night in Nov 2021

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Kurt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Cindy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant experience
Stayed 1 night in Nov 2021