"From the moment we walked through the door the staff were friendly, attentive and warm. Hotel was spotless, rooms comfortable and cosy. We were upgraded which was a lovely start to our 3 night stay. I couldn't fault the hotel and it's staff, unfortunately we needed to use the hotels complimentary umbrellas as the weather was not playing the game for a day. We had breakfast one morning, great variety and well presented. I think the cost was slightly high but perhaps would be lower if booked in advance? Location is great, a few minutes walk to the main square. I would highly recommend to anyone thinking of visiting Brugges."