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"Our room was clean, the ocean view was lovely, staff was helpful & friendly. We really enjoyed the location & being able to walk to all the restaurants & beach was a bonus. On our night of arrival, I thought I might not be able to stay there. The shower/sink room smelled so bad it made me sick, however, with the doors open and the ocean breeze blowing in the smell cleared up and the rest of our 4 day visit was good. We didn't realize we would be 9 stories up and the elevator could get a little...

"Beautiful hotel and setting, close to all of the site seeing locations"

"Great breakfast, very clean, caring staff"

"I loved this hotel excellent service and very nice and clean"

"Would definitely stay again!"

"Friendly reception in bar staff. Parking by the hotel, tasty breakfast."

"Clean, spacious room with very nice shower. The staff was fantastic, very friendly and knowledgeable of the area."

"Good room good breakfast helpfull staff everything was clean and tidy bb"

"I spent a night at Thermae Palace with my daughters and granddaughter. The ocean view was spectacular, and the room was spacious and well equipped, including chairs we could take to the beach. Lovely waterside walk from the hotel. We did have to keep an eye on our toddler as the open window was very attractive but represented a potential safety hazard :)"

"Only place we will stay in Bruges :)"

"Very well situated in Ghent; easy to get to from Gent-Sint Peeters station with a short trip by tram. The hotel was comfortable and the staff friendly. We had a great stay."

"Quaint Hotel, terrific location, friendly and helpful staff."

"Great location easy walk into brugge, next to train and bus station. Clean, friendly, easy parking and dog friendly."

"Nice room, fun facilities (pool, bar, social area) and a cool building (a converted castle) and good location"

"Comfortable bed and room. Excellent amenities and location. Staff was friendly and accommodating."

"We had a wonderful stay at the Grand Hotel Normandy. Beautiful hotel, attentive staff, delicious and lovely breakfast. Safe location, large bathroom and basic room was a great size. The pool was warm and huge! We loved it!!! We were warmly welcomed and made to feel pampered."

"Friendly staff, great location and clean comfy rooms!"

"Great location, superb value and excellent staff. "

"Loved the location as it was ideal to jump straight onto the train for visiting Brugges and Ghent with ease, staff and room was excellent and pool was a great bonus to have a swim to relax after a long day of exploring"

"Live this hotel, 4th visit for us…always clean and us in a perfect location Would highly recommend this hotel…."