I have been travelling my entire life, and I have never ever seen in my entire life of travelling a hotel that has a timing for heat during the winter. Myself and my friend got there around 8 clock PM, it was freezing cold that night, we were trying to turn on the heat and it didn't get turned on. We called the downstairs desk, and he told us that the heat gets turned on only from 4 Pm till 10 PM. what in the world is this system!! at night the weather gets colder people not warmer! and my friend was really sick, so we just had to go book another hotel with a heat. we booked flat Brussels for 3 nights, we didn't sleep there one night and also gave them the keys one day earlier, pretty much we paid for NOT sleeping there. I DONT RECOMMEND IT TO ANYONE! they don't tell you about the heat on their website! I contacted the hotel multiple times trying to get some money back, and nothing, they didn't care!...terrible flats!