Brussels Hotel Guide - Green / Sustainable Hotels in Brussels, Flemish Region

"For a five star hotel, comfortable rooms and impeccable services are usually featured. Unfortunately, it was not the case with our experience. We found the room, the service, and the breakfast pretty mediocre. The front desk lady didn't give us accurate information about parking our car. It was the concierge who helped us. We also found shower door with mold and mildew. The housekeeping was informed, but was not able to remove them. We later informed the front desk manager, but nothing was done before we checked out. Other than that, the hotel is conveniently located. "

"Have to ask the staff at least 4 to 5 times to drop in the towels, facial tissue and cosmetics "

"Excellent stay would strongly recommend"

"Decent hotel at a good location ( Stephanie Tram stop is 2mins and Louiza Metro stop is 5 mins walk) - the decor of the hotel looks tired. The higher floor rooms are very warm on a sunny day and somehow the AC couldn’t cool it. For sustainability reasons they change sheets every 3 days but for us they didn’t even do that. The bathroom has nothing other than a body wash and shampoo. Breakfast is ok. However, the staff are very helping and courteous."