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Reviews of Casa María Resort

3 out of 5
Casa María Resort
Prolongación Los Picos 945, Playa Carretera Federal 200, Bucerías, NAY

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 119 reviews" "
Rating 8 - Good. 29 out of 119 reviews" "
Rating 6 - Okay. 6 out of 119 reviews" "
Rating 4 - Poor. 5 out of 119 reviews" "
Rating 2 - Terrible. 6 out of 119 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin, Calgary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I appreciated the beautiful ocean view. Every suite has this as each one is long and narrow. As others have written, it is a 40 minute walk on the beach to downtown Bucerias.
Stayed 2 nights in Mar 2024

10/10 Excellent

carol, grand blanc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Feb 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place if you want to rest and enjoy the ocean view. The suite is large. The kitchen is not great but passable. The staff are wonderful. It is tricky to walk very far on the beach. Getting groceries takes time and you have to have transportation both ways. No corner store. Nowhere to walk really unless you walk beside a very busy highway. I would go again just to hear and sea the ocean.
Stayed 14 nights in Jan 2024
Response from Casa Maria Resort on 24 Feb 2024
Thank you for your feedback, see you back soon!!

8/10 Good

David

Stayed 12 nights in Jan 2024
Response from Casa Maria on 31 Jan 2024
Thank you!!

10/10 Excellent

Lionel

Stayed 7 nights in Jan 2024
Response from Casa Maria on 31 Jan 2024
Thank you!!

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value overall. Staff was great, very friendly and helpful. Ivan makes a great Pina Colada for 100 pesos and has good advise generally. Rooms very clean and spacious, well kept. Only complaints are (flip side is this is why the property is reasonably priced): (i) the location, a little further from Bucerias than we would have liked, about a 40 min walk to the Centro part of town. The nearest Kiosko (good for brewed coffee/supplies; or just bring your own coffee and filters to the casa) is about a 20 minute walk, which gets you to the town limit (there is a nearer Oxxo, but unreliable for coffee and certain supplies); also, close to the highway which means background traffic noise; the one positive to the location is that it is 30 minute walking distance to Le Cruz to the north, which enabled us to discovered that quaint little fishing village which we otherwise wouldn't have, and (ii) the beach is small and rocky right out front, so not good for swimming, but better beache five or ten minute walk to the south towards town. I would recommend this place to anyone on a budget, but with good walking legs.
Stayed 7 nights in Dec 2023
Response from Casa Maria on 31 Jan 2024
Thank you very much for your comments, we really appreciate it.

10/10 Excellent

Erica

Stayed 3 nights in Dec 2023
Response from Casa Maria on 31 Jan 2024
Thank you!!

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great charming Mexican jewel right on the water. Only a short walk to the fantastic restaurant Sukha. The manager, Ivan, was the best! Will definitely stay here again.
Stayed 1 night in Dec 2023
Response from Casa Maria on 31 Jan 2024
Thank you so much for your feedback!

10/10 Excellent

Veda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Casa Maria was only for one Night*) but, we certainly enjoyed it! The hotel is conveniently located close to town. We caught a taxi into town for dinner and then walked back along the beach to the hotel. We were a little surprised to learn that the stairs that access the beach had been destroyed by a hurricane so we had to climbed up the ruins like a jungle gym. We learned the next day that there is a pathway going through the undeveloped adjacent lot that can be used for temporary access instead of scaling the broken staircase. There is a restaurant close by called “Suka” that had great food and a beautiful ocean view. Ivan our host was fantastic! He gave us all sorts of helpful information and was very friendly! We would definitely recommend staying there and we would stay again.
Stayed 1 night in Nov 2023
Response from Casa Maria Resort on 25 Nov 2023
Thank you very much for sharing with us your opinion, we really appreciate it.

8/10 Good

Jan

Stayed 3 nights in Nov 2023
Response from Casa Maria Resort on 21 Nov 2023
Gracias por su visita

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room, could easily sleep 8 (although not in separate bedrooms). Well-decorated, fantastic ocean view, balcony overlooking the pool and the beach, full kitchen, comfortable beds, big screen TV. Staff are polite, friendly and helpful. Unfortunately, because of the recent hurricane Lydia, the steps providing access to the beach were washed out and haven't yet been replaced. We chose this location because we wanted to go for long walks on the beach. We did so, but had to get onto the beach after walking along the road quite a ways. Hopefully they will repair beach access soon! If you like small boutique hotels with a true Mexican character, you will enjoy Casa Maria.
Stayed 10 nights in Oct 2023
Response from Casa Maria Resrot on 17 Nov 2023
Thank you so much for your feedback!

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Very large room, very clean, excellent staff! Ivan was the best, very helpful!
Stayed 7 nights in Oct 2023
Response from Casa Maria Resort on 7 Nov 2023
Thank you for your feedback

6/10 Okay

Amore R.

Liked: Cleanliness, staff & service
Huge room with great view. Needed a ride everywhere - not walkable. Helpful staff. Very low water pressure in shower. Decent pool to cool off in with gorgeous view. Cab ride to nearest restaurant was $14 round trip.
Stayed 3 nights in Sep 2023
Response from Casa Maria Resort on 28 Sept 2023
Thank you so much for share your review!!

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ivan was fantastic, the room was nice and clean, (too big for 2 people) but comfortable. The pool needed a good shock treatment, water was kind of cloudy looking, cleaning staff were great. A little far away from where we were wanting to be but taxi's were reasonable.
Stayed 2 nights in Jun 2023
Response from Casa Maria Resort on 12 Jul 2023
Thank you Susan for your nice comment, we hope to see you soon!

10/10 Excellent

Miguel Benjamin

Stayed 3 nights in Jun 2023
Response from Casa Maria Resort on 15 Jun 2023
We really appreciate your visit

10/10 Excellent

Delfino

Stayed 1 night in Jun 2023
Response from Casa Maria Resort on 29 Jun 2023
Thank you for your visit

8/10 Good

ILEANA

Stayed 1 night in Jun 2023
Response from Casa María Resort on 5 Jun 2023
Agradecemos su visita y comentarios.

10/10 Excellent

Mandela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good service and the staff is awesome
Stayed 3 nights in May 2023
Response from Casa Maria Resort on 5 Jun 2023
Thank you for your nice feedback!!

10/10 Excellent

Rema

Stayed 2 nights in May 2023
Response from Casa Maria Resort on 15 Jun 2023
We really appreciate your visit

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Casa Maria Resort on 25 May 2023
Thank you for sharing your experience at Casa Maria.

10/10 Excellent

John

Stayed 7 nights in May 2023
Response from Casa Maria Resort on 16 May 2023
Thank you!

10/10 Excellent

SANDRA, oroville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Wish we had brought food to cook Not to many choices to eat if you dont have transportation
Stayed 1 night in Apr 2023
Response from Casa Maria on 29 Apr 2023
Thank you for your feedback

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
It was alright not exactly what i expected. It was away more than i needed for a 1 night stay. As such more money than i wanted to spend. It was a set up for more then 1 or 2 people. Check in was delayed by one and half hours which should not been the case with 3 pm check in . Other than that it worked for one night stay
Stayed 1 night in Apr 2023
Response from Reservation Manager on 27 Apr 2023
Thank you for sharing your experience with Casa Maria.

8/10 Good

Sara

Stayed 4 nights in Mar 2023
Response from Casa Maria on 7 Apr 2023
Thank you

10/10 Excellent

guy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a hidden Gem, The staff here are absolutely amazing and make you feel so at home. You need something and they make it happen. The manager Ivan is the nicest guy around. So knowledgeable and Friendly and helpful with everything. The cleaning staff are great and clean from top to bottom everything. Nice Quiet place, no worries about getting a poolside chair or towels. It is like having your own place right on the ocean. It is a 10 min ride by bus to the town of Bucerias or a 35 min walk along the beach. La Cruz is 10 mins the other way by bus.
Stayed 14 nights in Mar 2023
Response from Casa Maria Reservation Manager on 31 Mar 2023
We appreciate your coments in Casa Maria we take pride in do the best we can to help and make every guest happy, and treated like family.

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ivan was an excellent host taking care of all our needs going over and above our expectations! Carmen & Maria took such good care of our rooms also making our stay comfortable & enjoyable. Great place to stay! Will come back!
Stayed 14 nights in Mar 2023
Response from Casa Maria Resort on 27 Mar 2023
Thank you very much for your nice comment!!See you soon Angela

10/10 Excellent

Roberto

Stayed 1 night in Feb 2023
Response from Casa Maria Resort on 27 Mar 2023
Thank you for your visit

10/10 Excellent

Kevin, Kelowna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was far from town. Ivan at front desk was excellent. Friendly, informative very nice guy. Great employee.
Stayed 2 nights in Feb 2023
Response from Reservaciones Casa Maria on 7 Mar 2023
Thank you very much for sharing with us your opinion, we really appreciate it.

10/10 Excellent

Christine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Room and property was quiet and lovely. 20 minute walk to town. A beach restaurant 5 minute walk away.
Stayed 7 nights in Feb 2023
Response from Reservaciones Casa Maria on 7 Mar 2023
Thank you very much for your nice comment!!

10/10 Excellent

Russ

Stayed 1 night in Feb 2023
Response from Casa Maria Resort on 18 Mar 2023
Thak you for your visit.

6/10 Okay

Becky

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For this area it’s good. Small, ocean front, cute pool. Noisy location next to highway 200. Owner blasts music from the lobby all day, must think it helps. Didn’t get to use the cute pool (reason I booked here), maintenance going on around it.
Stayed 2 nights in Jan 2023
Response from Reservation Manager on 31 Jan 2023
We appreciate your comments, and we will follow up on them.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place right on ocean. Rustic Mexico built units. Very nice art in unit. Ivan greated us and had answers for our questions. He provided us with great service. Staff very friendly as well.
Stayed 4 nights in Jan 2023
Response from Reservation Manager on 31 Jan 2023
Thank you for your beautiful comment, we are here to make you feel at home

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price this place is excellent!! The room was extra larger and the view was outstanding!! The staff was very friendly and outgoing. The person who cleaned our room was also outstanding!!! Hung up are clothes put dirty clothes in plastic bags. Left everything super clean and neat. I will definitely be going back. One thing, it’s a little far from everything but we got Ubers very easily and there are kitchens in the rooms with all the utensils you need to cook. If you want peace and quiet and a beautiful view this is the place. Not the best beach for swimming because there’s a lot of rocks but nice for walking and lots of sea shells. Nice swimming pool.
Response from Casa Maria Resort on 21 Dec 2022
Thank you very much for sharing with us your opinion, we really appreciate it.

10/10 Excellent

Lizie Viridiana

Stayed 3 nights in Dec 2022

6/10 Okay

Colleen

Liked: Staff & service
Disliked: Property conditions & facilities
Budget Accommodation
Casa Maria Resort is definitely a budget friendly accommodation. Rooms are large, beds are comfortable. Kitchens are old and bare bones dishes and utensils. Appliances (microwave, blender) are rusty and not usable. Pool area is nice, shady areas, however grounds could use some TLC. There is no beach, very rocky and you have to walk a significant distance o find. Nice spot. Overall staff is great and rooms are affordable for this area.
Stayed 7 nights in Dec 2022
Response from Casa Maria Resort on 21 Dec 2022
Thank you very much for sharing with us your opinion, we really appreciate it.

6/10 Okay

Henriette

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Nov stay
The room was cleaned daily. In the room we were in, the kitchen counter could use some repair. All the appliances worked except the blender.
Stayed 7 nights in Dec 2022
Response from Casa Maria Resort on 21 Dec 2022
Thank you very much for sharing with us your opinion, we really appreciate it.

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice laid back hotel
This small boutique hotel was a very pleasant stay.Ivan the manager makes sure you have anything you need.He goes out of his way to make your stay enjoyable.The view from your balcony is great and the beds are very comfortable.The kitchen utensils could be upgraded,as I like to cook while on vacation.Dull knives are not good for food prep.The walk along the beach to Bucerias is around 20 minutes ,so keep that in mind if you are more inclined to be in the heart of the action. would definitely recommend for a quiet and peaceful vacation. Craig and Kristine from Canada
Stayed 3 nights in Nov 2022
Response from Casa Maria Reservation on 26 Nov 2022
Thank you so much for your review!

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a cute small hotel. It is a bit isolated, walking to the nearest restaurant is about 10 minutes along the highway. Not for everyone. There is no food facility at the hotel, though rooms have a kitchen set-up, Fridge, range, a few pots, pans, cutlery, dishes. You could really be self-sufficient here. Nice little pool and access to the beach. Don't know about internet, was never offered, and TV has limited channels, no American network channels, just entertainment channels. Beds were very comfortable with nice pillows. Beach towels supplied. You could stay here long term but a car would be a big asset. Good for families.
Stayed 1 night in Nov 2022
Response from Reservations on 8 Nov 2022
We appreciate your coments.In Casa María we have Internet access, sorry of puro staff didn't offer it

8/10 Good

EDUARDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like propierty but shower head unit send the half of the water to the wall and other part to shower curtain i think you need change it , second day ac unit does not work at all and was hard in us we know thinks happens but it was making a clicking noise for looong time , was fix next day place is nice clean staff people is nice (a little bit hard to find in the day) nice clean pool house keepers really good and in the end when i check out the house keeper ask me for a few minutes to check the room to make sure i do not forget some stuff o some important and i really like the people go the extra mile for a customer satisfaction overall is a good quiet place to stay and i will choose them again with no problem
Stayed 4 nights in Sep 2022
Response from Casa Maria Reservation Manager on 21 Sept 2022
We greatly appreciate your comments, we will certainly solve the problems you mention and we look forward to your visit soon!

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and the room was larger than expected.
Stayed 1 night in Mar 2022
Response from Casa Maria staff on 11 Apr 2022
Thak you Wendy for you feedback.

10/10 Excellent

Donna, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a delightful authentically Mexican experience! Ivan, the Manager, speaks perfect English and he is very willing and able to help you with anything you need. He is a wealth of information and skills! Mario, the caretaker and night security, makes sure everything outside is clean, working properly and safe. Both Maria & Carmen, the housekeepers, are very friendly - keeping your room spotless & amenities well stocked, as well as helping you practice your Spanish! I spent the first 2 weeks of March 2022 here and will definitely stay here again.
Stayed 14 nights in Mar 2022
Response from Casa Maria staff on 11 Apr 2022
HolaDonna, thank you very much for your nice comment. In Casa Maria we take pride in do the best we can to help and make every guest happy, and treated like family.

10/10 Excellent

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay here with fantastic staff. Ivan, Mario, Patrick and the cleaning staff could not have been more pleasant or helpful. The rooms are very large and well-equipped and the entire place was kept up beautifully every day. I highly recommend this hotel and it’s staff it’s staff.
Stayed 11 nights in Mar 2022
Response from Casa Maria staff on 11 Apr 2022
Hola Christine, thank you very much for your nice comment. In Casa Maria we take pride in do the best we can to help and make every guest happy, and treated like family.

10/10 Excellent

William J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

8/10 Good

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ivan and his team do an excellent job making our stay a great one! Sitting on the balcony with a ear view of the ocean is magical.
Stayed 4 nights in Jan 2022
Response from Casa Maria on 28 Jan 2022
Thank you for your nice comments!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! 10 min walk to the Suhka Beach Club, 20 min walk to Bucerias. Excellent views! Wonderful pool, large room, very comfortable. Kitchen was well appointed.
Stayed 7 nights in Jan 2022
Response from Reservaciones Casa Maria on 14 Jan 2022
We appreciate share your feedback!

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and restful place to stay. Walkable beach and friendly staff. Somewhat remote location and need cab to go out. Nice pool area and good lounging area. If resume breakfast service would be really nice.
Stayed 7 nights in Dec 2021
Response from Reservaciones Casa Maria on 14 Jan 2022
Thank you Barry for your nice comments.

8/10 Good

Helmut

Travelled with family
Liked: Staff & service
we liked the location and quietness.
Stayed 4 nights in Dec 2021
Response from Casa Maria Staff on 28 Dec 2021
Hello Helmut, thank you for your visit and feedback!

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Casa Maria Staff on 28 Dec 2021
Thank you for your feedback!

2/10 Terrible

Anna

Disliked: Staff & service, property conditions & facilities, room comfort
Just a scary place
We booked a 10 night stay and left after the first night. The location is bad, it’s right next to main highway, old windows and doors and no chance to sleep. There’s no front desk, a guy met us with a key and took to the room. There’s barely water coming out of the shower head, so forget about taking those. Kitchen is bare min., so is everything else. Taxis don’t come to it because they can’t find it. No access to the beach because a steep metal ladder was broken in half, and no beach really, at least not in front of the hotel, only rocks. You have to walk on the highway to get into town and there’s no shoulder to walk on. Scary place.
Stayed 9 nights in Oct 2021
Response from Reservaciones on 2 Nov 2021
Lamentamos su experiencia, hemos tomado medidas para dar mejor servicio a nuestros clientes.

4/10 Poor

Karla

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Beach was inaccessible… broken stairs and sharp rocks in the beach. It was too far from any restaurants or services. The pool wasn’t clean. We left early!
Stayed 14 nights in Oct 2021
Response from Reservaciones on 2 Nov 2021
Agradecemos tus comentarios, hemos tomado acción a todas ellas, se trabajo en unas escaleras con acceso directo a la playa, nuestras habitaciones tienen cocineta justamente porque solos un Hotel alejado para descanso, y la alberca esta supervisada varias veces al día para mantenerla limpia