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Reviews of Byblos Palermo Soho

3.5 out of 5
Byblos Palermo Soho
El Salvador 4500, Buenos Aires, Capital Federal

Reviews

8.2

Very good

Rating 10 - Excellent. 154 out of 358 reviews" "
Rating 8 - Good. 126 out of 358 reviews" "
Rating 6 - Okay. 42 out of 358 reviews" "
Rating 4 - Poor. 20 out of 358 reviews" "
Rating 2 - Terrible. 16 out of 358 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
Great neighborhood
Stayed 4 nights in Apr 2024
Response from BYBLOS on 29 Apr 2024
gracias por elegirnossaludos

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing experience
Stayed 1 night in Apr 2024
Response from BYBLOS on 29 Apr 2024
muchas gracias por su visita los esperamos

10/10 Excellent

Faruquz

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from BYBLOS on 29 Apr 2024
gracias

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location, friendly employees, safe place, close to restaurants and everything the city offers!
Stayed 4 nights in Apr 2024
Response from BYBLOS on 16 Apr 2024
many thanks for chosing us !!

2/10 Terrible

Daniel

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Cash was stolen from a wallet left in the room. When asked to review cameras for access to the room by others they refused.
Stayed 2 nights in Mar 2024
Response from Byblos Palermo Soho on 30 Mar 2024
Gracias por compartir su experiencia con nosotros, la señora "perdió" y/o gasto el dinero y hecha la culpa al personal que desde que ingresaron al apartamento no entraron ni a hacerle la limpieza la señora solo quería tener a quien echarle la culpa de lo que ella uso y sobre las cámaras en ningún momento se las negamos se lo mostramos inclusive pero seguía con que se lo robaron, es una pena que aun existan malas personas que ponen en riesgo el trabajo de otras. La Saluda el Staff de Byblos Palermo Soho

8/10 Good

Gary

Stayed 4 nights in Jan 2024
Response from BYBLOS on 16 Feb 2024
many thanks for choosing us

10/10 Excellent

Jason

Liked: Cleanliness, room comfort
Amazing Stay
Stayed 1 night in Jan 2024
Response from BYBLOS on 25 Jan 2024
un placer su visita muchas gracias

8/10 Good

Mouli

Travelled with family
Liked: Cleanliness, property conditions & facilities
Check in is real hard as you have to find someone to let you in. The fingerprint setup for the main door needs to be renewwd each day qnd mostly you need to remind them to do it.
Stayed 2 nights in Dec 2023
Response from BYBLOS on 2 Jan 2024
mouli gracias por su tiempo no somos un hotel somos un departamento de alquier temporario con recepcion la 24 horas los 7 dias de la semana lo asitimos en toda su estadia gracias

6/10 Okay

Kevin

Stayed 3 nights in Dec 2023
Response from BYBLOS on 17 Jan 2024
many thanks

2/10 Terrible

Alec

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Literally, this place is awful. Upon entering the property, the building was plain, had no personality and just felt like a vacant room in an office building. After some time I realized it was not the room that I was paying for through Expedia, so I went to ask for a different room. the owner was a woman who was very rude and aggressive. She showed me another room that was actually the room I paid for on Expedia, and then decided that she wanted to charge me an extra hundred dollars for the room, because Expedia didn’t pay her enough. (she had the audacity to show me the invoice from Expedia which is so unprofessional) and not my problem. After arguing with her for about an hour I decided to skip this place altogether. I’m not staying here. I dropped her key off and got another hotel that was much nicer and cheaper even, hotel Rendez Vous. This woman that runs this apartment is awful. This place is awful. Do not stay here. I have been traveling over 30 years visited over 30 countries and I have never been treated with such a blatant disregard from my patronage. If u are visiting buenos aires for its life and art and magic, this place is not the vibe
Stayed 2 nights in Dec 2023
Response from BYBLOS on 2 Jan 2024
alec lamentamos que no haya entendido que usted reservo un departamto executivo y pretendia el deluxe sin cargo una desencanto para nosotros tratar con gente como usted saludos

6/10 Okay

Lakshan

The photos don’t match the description
Stayed 1 night in Dec 2023
Response from BYBLOS on 2 Jan 2024
las fotos no describen la realidad desde que le otorgamos un departamento superior a lo que usted rento gracias por elegirnos

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2023
Response from BYBLOS on 16 Nov 2023
muchas graciaspor su preferencia

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Oct 2023
Response from BYBLOS on 11 Nov 2023
THANK YOU

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from BYBLOS on 25 Oct 2023
agradecemos su preferencia

10/10 Excellent

roman

Stayed 1 night in Sep 2023
Response from BYBLOS on 25 Oct 2023
muchas gracias vuelva pronto

10/10 Excellent

Dan, Dallas,

Liked: Cleanliness, amenities, property conditions & facilities
I'd never stayed in Palermo Soho or had a full condo for a sense of what actually living in a City would be like. A unique experience, and a great idea! Fewer speaking English than La Rambla, I took a hand-held ($120) Translator from Amazon, worked perfectly everywhere without a wi-fi connection, both oral translation and on screen! Absolutely required unless you speak fluent Spanish. Staff is wonderful, solved any issues immediately (early/late checkin/out), help me with currency exchange, security includes a massive front door opened with your thumbprint. It's a residence, not a hotel, except for a cleaning crew and fresh sheets daily. Now: it's on a major street. Bring the little foam earplugs airlines hand out, you may need them for early naps/sleeping. Tile floors=bedroom slippers. Like most places outside the US, no washcloths, stick one in your luggage. Rooms vary, I had a Deluxe. I've traveled extensively for 50 years, this is at the top of feeling at home. Staff unobtrusive, but they're there 24 hours!
Stayed 4 nights in Aug 2023
Response from BYBLOS on 6 Sept 2023
HELLO DANYOU DESERVE IT !!!MANY THANKS FOR CHOOSING US !!BYBLOS PALERMO SOHO

8/10 Good

carlos

Liked: Cleanliness
Disliked: Room comfort
Nice place for a short visit (with some caveats)
The staff was very kind and helpful. My chief complaint is with the room itself. There was a terrible leak in the bathroom when I first checked in. They cleaned it up pretty quickly but for the rest of my stay I was unable to get the hot water to work, specifically in the bathroom. I have stayed at many hotels in many countries but I have never not been able to take a hot shower until now. Finally, if you are going to stay here you should know the staff speaks spanish, if you are expecting them to speak to you in english you are gonna have some issues communicating
Stayed 2 nights in Apr 2023
Response from BYBLOS on 26 Apr 2023
gracias por elegirnos

6/10 Okay

Katia

Business traveller
Liked: Room comfort
The apartment was amazing, but they didn’t clean the bathroom properly, there was no liquid soap in the container for shower The bathroom flood with water when showering
Stayed 1 night in Apr 2023
Response from BYBLOS on 19 Apr 2023
ESTIMADA KATIA GRACIAS POR SU TIEMPO Y HABERNOS ELEGIDO .SALUDOS

8/10 Good

Daniel, London

Travelled with partner
Liked: Cleanliness, amenities
Finger print entry and exit. The property was advertised as 2 bedrooms however was in fact 1 bedroom and the lounge turned into a bedroom to make second room. In our apartment the windows on the doors had big cracks on them. The water pressure was hot and powerful although limited as have own boilers in the room. Room Door is key entry to lock door (in and outside the room you must lock yourself it doesn’t auto lock). Bed was comfortable, good powerful air conditioning. Great location for cafes etc
Stayed 2 nights in Apr 2023
Response from BYBLOS on 19 Apr 2023
DANIEL GRACIAS POR PREFERIRNOS VUELVA PRONTO .SALUDOS

10/10 Excellent

Piotr

Liked: Cleanliness, room comfort
Great location, with a beautiful view from our penthouse and very friendly staff available for arranging our stay in Buenos.
Stayed 4 nights in Feb 2023
Response from BYBLOS on 6 Mar 2023
muchas gracias por su visita

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was in a great location for all the bars and restaurants of Palermo and was modern, spacious and well appointed. If you’re planning to stay in the Palermo area, I would highly recommend
Response from BYBLOS on 6 Feb 2023
Aaron un placer que nos haya elegido .saludos

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms with comfortable beds. Great location with lots of choices for shopping and dining easily within walking distance. Common areas of building were very clean and entry was secure. On-site manager was friendly and helpful. Overall, a very positive experience.
Stayed 2 nights in Jan 2023
Response from BYBLOS on 6 Feb 2023
GRACIAS POR SU PREFERENCIA

2/10 Terrible

Abraham, DORAL

Disliked: Amenities
It’s not a hotel, no lobby, no breakfast,...
Response from BYBLOS PALERMO SOHO on 16 Jan 2023
Buenos dias Sr Abraham lamentamentamos su disconformidad y no cumplir con sus espectativas. Quremos dejarle saber que NO SOMOS UN HOTEL. BYBLOS PALERMO SOHO es un edificio de renta temporaria. Los cuales cuentan con cocina totalmente equipada con bandeja de cortecia en la cual le brindamos Cafe, Te, Edulcorante,Azucar,Agua y Cookies, Contamos con cambio de Sabanas, Amenities, Limpieza de habitaciones durante su estadia, Hermosa vista. Estamos equipados como un hotel y tenemos nuestra oficina en el mismo edificio, y Tenemos un Staff capacitado para todo lo que se necesite. Saludos

10/10 Excellent

Gustavo, Windermere

8/10 Good

Luis Enrique

Stayed 5 nights in Dec 2022
Response from BYBLOS on 22 Dec 2022
Gracias por preferirnos

4/10 Poor

JUAN C

Disliked: Cleanliness, room comfort
Not worth it
It was not a hotel, it was an apartment, when they tell you upgrade available is a lie, towels were dirty, checkout too early, too expensive for the kind of place it was. There was no front desk. They give you a whatsapp number to contact staff but no one answered. Very uncomfortable the bed that wasn´t against the wall after pillows, there was a hole. Not a chance to get some international plug converter.
Stayed 2 nights in Nov 2022
Response from BYBLOS on 8 Dec 2022
GRACIAS POR SU TIEMPO PARA DEJAR SU COMENTARIOLO TOMAREMOS EN CUENTA

8/10 Good

Gustavo

Stayed 4 nights in Nov 2022
Response from BYBLOS PALERMO SOHO on 18 Nov 2022
Muchas gracias por preferirnos!!!

2/10 Terrible

Miguel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The Byblos Palermo Soho apartment is a completely different experience from what is on the Orbitz site to reality. The rating of 4.2 for what is is not accurate, the place is masked under pictures that don't correspond to how the place is the room and the amenities. A total ripppp off,
Stayed 1 night in Nov 2022
Response from BYBLOS PALERMO SOHO on 16 Nov 2022
SENOR TORRES UNA PENA ENCONTRAR HUESPEDES COMO USTEDNO ES GRATIS EL LATTE CHECK OUT ,Y TAMPOCO ERA NECESARIO TRATAR CON TANTA FALTA DE RESPETO Y TIRAR LAS LLAVES AL NMOMENTO DEL CHECK OUT .CORDIALES SALUDOS

10/10 Excellent

Alberto

Liked: Cleanliness, room comfort
Would stay again!
Excellent apartment and excellent location.
Stayed 6 nights in Sep 2022
Response from BYBLOS PALERMO SOHO on 28 Sept 2022
many thanks for your time !

4/10 Poor

Pedro

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
No services, check in was bad. They didnt clean the room. The room was right but poor.
Stayed 2 nights in Sep 2022
Response from BYBLOS PALERMO SOHO on 12 Oct 2022
BUENAS TARDES PEDRO SENTIMOS QUE HAYA CONFUNDIDO NUESTROS BELLOS Y BIEN EQUIPADOS APARTAMENTOS DE 70 METROS MAS BALCON CON UNA HABITACIO N DE HOTELNUESTRO STAFF SIEMPRE EXPERIMENTO SU DESTRATO SALUDOS

10/10 Excellent

Rafael

Travelled with family
Nice stay
Great hotel. Great location. Great staff. Close to everything.
Stayed 5 nights in Jul 2022
Response from BYBLOS PALERMO SOHO on 21 Jul 2022
Dear RAFAEL many thanks for your time to let me know how was your experience with our apartment. we hope you came back soon.

8/10 Good

Ernesto, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Loved the security system to access the building. The dept was good, some stain on a sheet bed, one AC Heater was not working but the other was. Needs a better maintenance but for the price is excellent
Stayed 4 nights in May 2022
Response from BYBLOS PALERMO SOHO on 13 May 2022
many thanks

10/10 Excellent

Julio

Liked: Cleanliness, room comfort
Stayed 6 nights in Feb 2022
Response from BYBLOS PALERMO SOHO on 14 Mar 2022
gracias por su comentario !!!

6/10 Okay

chris

Travelled with family
Disliked: Property conditions & facilities
Broken windows barconi not private
Stayed 3 nights in Jan 2022
Response from BYBLOS PALERMO SOHO on 14 Mar 2022
gracias

10/10 Excellent

Ban C.

Liked: Cleanliness, room comfort
GOOD FOR THE PRICE.
EVERYTHING IS GOOD .
Stayed 2 nights in Jan 2022
Response from BYBLOS PALERMO SOHO on 9 Feb 2022
many thanks for your feedback

4/10 Poor

Ozzie

Disliked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021
Response from BYBLOS PALERMO SOHO on 18 Dec 2021
gracias por preferirnos

2/10 Terrible

Alexia

Stayed 2 nights in Dec 2021
Response from BYBLOS PALERMO SOHO on 18 Dec 2021
gracias por su estadia

8/10 Good

Leandro

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021
Response from BYBLOS PALERMO SOHO on 13 Sept 2021
esperamos vuelvan fue muy grato contar con su visita

8/10 Good

Lai Fong

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2020

8/10 Good

CHARBEL

Travelled with group
Does the job
Great location and the apartment is ok quality price is good
Stayed 2 nights in Feb 2020

10/10 Excellent

Alvaro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great location and great accommodations
Stayed 1 night in Jan 2020

10/10 Excellent

Fred

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience w/ Few Negative Aspects
The condo was nice and probably exceeded my expectations. The bed and pillows certainly did as they were very comfortable. I’m American and used to Central A/C and the only A/C units were in the bedrooms, leaving the rest of the house pretty hot my taste. This may be common in Buenos Aires, though. The front desk was very helpful and attentive. The only negative thing was that I did see a spider in the bedroom. I was going to catch him and release him outside but he got away. The refrigerator is a small hotel-sized unit with a small freezer area on top. The front entrance has a thumb print reader for access which I found nice. All in all, a great experience. Would stay again.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, with a small annoyance. Stay there anyway!
Loved the stay. Well located, and quite a big room. Only positive feedback, except one thing: the traffic outside is extremely noisy. The doors do not block out any of the noise and you hear trucks and busses passing by all day.. I would still stay there, but I'd bring earplugs next time.
Stayed 3 nights in Dec 2019

8/10 Good

CRISTIANO

Stayed 1 night in Dec 2019

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
Great view with floor to ceiling windows! Location was close to lots of restaurants and bars. Our check in was very pleasurable.
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Beautiful property but unlucky experience
I found an insect with many legs on my pillow on the first night. In addition, the bidet was leaking water out. The property did not even offer a compensation...
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is in a great location, close to everything palermo. It's an apartment complex. It's well equipped and functional. I recommend it very highly.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very swift and nice stay i dont have any complains
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and cheap. The only negative comment I could make is that the patio door didn’t fully close so we couldn’t escape the noise from the street.
Stayed 2 nights in Mar 2019