Bull Bay Hotel Guide - Hotels with Spa in Bull Bay, Kingston

"It was all good no complaints "

"I gave overall excellent because everything was indeed lovely, except for the grout in the shower stall in our room needs to be removed. "

"Great location to the park"

"This is like my sixth stay here. I stayed for 7 nights. I really enjoyed it. I had a slight matter and Mr. Brown (I think his first name begins with T.) was very helpful (and this was about after 10pm). He immediately figured out a resolution to ensure the issue was resolved in the interim. He also followed up in the morning and he really went above and beyond. These level of customer service is always greatly appreciated. Judith and the rest of the kitchen staff are always amazing !!!! Breakfast is always really good. This used to be my go-to hotel but I started staying at another hotel because I do not like the color of the comforters. I really hope they upgrade them to white to give the place a more modern feel. Outside of that, I love this place. It gives a nice outdoor feel as well. I get to sit outside and enjoy the atmosphere. "

"My only hiccup was calling to confirm my reservation on the day before travelling up the hill - the first staff member was unable to confirm my reservation on the first attempt after I provided name but after calling the central office I was called back and informed that I was actually confirmed but was initially told I wasn't due to me saying I booked a suite vs a cottage, providing my name or confirmation number was not sufficient it seems. Upon arrival, everything about the property was excellent - great food, environment and service."

"It’s quiet and over crowded, the hot water is not very hot but it’s good enough. You get the best sunset views on the top deck."