Boston Hotel Guide - Bullet Hole House hotels in Boston, United States of America.

"Room was small but clean. Staff helped me with liggage up stairs - no elevator. Concord is a pretty town. Would stay again."

"Place needs significant refreshing"

"It was a good room for the price "

" We stayed there one year ago and everything was so great we came again. Check in staff was indifferent in fact I stood at the counter several minutes being ignored by the check in person while he stared at his computer and did no even acknowledge me standing there. Not even "hello, I will be with you in a minute." Only when another staffer came over was I acknowledged. Breakfast Sat.morning un-managed. By 8am, no coffee, no hot water. Mlk etc. at both counters empty. Nobody checking. 30 minutes before they started making more coffee. Not enough chairs for guests. Some guests actually wiping their own table down and their own dishes from the kitchen.Trash can at the dish drop off full to overflowing. It was disgusting. The kitchen staffer bringing out food was working very hard trying to do everything with no help.The desk staffer who ignored me the day before was there walking. Looked like he was supposed to be helping/managing but he was doing practically nothing and appeared to have no clue what his job was. Many people asking the kitchen guy and him for coffee, milk etc. This should not be happening. A year ago there was one woman handling the whole room and she was fantastic! Cleaning, clearing tables , straightening chairs and checking coffee, milk etc.I know it was the weekend and the place seemed reasonably full but this should not happen. Very disappointed! "

"There was a good assortment of breakfast items. The lobby is very spacious and comfortable and was a great place for our large group to congregate for breakfast and in the evenings after dinner. Very happy with our stay here. Would definitely stay here again."

"Quaint little town."

"This property was very clean and comfortable. Easy check in and the host was available to help as needed. We had a great time in Concord and this place is close to a lot of walkable historic sites plus Main Street attractions. The kitchen is well stocked, the only thing we wish it had was a toaster. We hope to return! "

"Great location. Very simple open plan. "

"My traveling companion and I arrived at this ‘inn’ and we were floored at the truly awful conditions of the room and property. The photos completely misrepresented the state it’s in.There was no way we could stay there and had to rebook at a different hotel. The manager at the time agreed to refund the full amount, which I appreciated. With that show of good faith, I was not planning to leave a bad review in order to give them the benefit of the doubt. However, the refund never came through and the property has not responded to a single request from Expedia to process the refund. DO NOT STAY HERE."