Buonconvento Holidays

Hands down the best place we have stayed. They accommodated to go breakfasts for our tours, arranged taxis, made cappuccino when we were heading out the door. Wonderful experience

Hotel is well located but in a very busy street, HORRIBLE BREAKFAST SERVICE, but with a nice view

The top floor terrace faces the Duomo and Santa Croce, giving a spectacular view of the city lit up at night. The food was very good -- some fun, unique menu items. The staff was friendly & helpful. The only reason the couple of areas that I gave fours were that the room was on the small side, and there was some construction going on along the river -- not the hotel's fault, obviously -- that blocked the view of the river and made the area just in front look a bit industrial. Again, not their fault; just wanted to leave a heads-up that until construction is complete, the area around the property won't be as charming as I assume is usual.

The hotel was in an excellent location for exploring the best of Florence…just steps from the Uffizi, Ponte Vecchio and Palazzo Vecchio. Staff was wonderful, friendly and accommodated my request for an early morning airport transfer by taxi and even had a boxed breakfast to go upon checkout at 4:30 am. Rooftop bar views were magical!

There was no staff on-site when we arrived, but we had been in touch with the hotel via WhatsApp all day, and they were super helpful and friendly! Entering the building was very easy, but the 3-person elevator was just a little squished. The room was as expected - the only downside was that the shower was only cold water (after running it for a few minutes) and the sink in the bathroom was only hot water! The room was warm when we entered, but we turned the air conditioning up and it was perfect by the time we arrived back for bed. All-in-all, it was a good stay overnight!