Burgrain Holidays

Was a fantastic location for visiting the city. Very good hotel, clean, good food, really helpful staff and would 100% stay again.

First off, the staff was super friendly and helpful, but the room missed its mark. The set up was awkward and a little run down. It could use a facelift. When the room was made up each day there was always something missing. It was either the small towels one day, or clean glasses the next, or the shower caps, you get what I mean, requiring a phone call to the desk every afternoon. It touted a heated pool/spa, which was barely staffed, the water was not very warm, the steam room was out of order, it was not worth our time. We were disappointed.

Great location, great restaurant!

10/10. Kind and helpful staff. Got our room ready early so we could nap after our flight. Fantastic food. Breakfast buffet was extensive with so many fresh choices. Massage and spa services were excellent. Ski shuttle to main Kitzbuhel gondola available- but the walk was so easy and beautiful - we preferred walking. Absolutely recommend this hotel.

Quirky hotel with a bit of history. Room was spacious but a bit worn. Hotel was a little noisy but not a problem. There was a pool, sauna and good facilities for families with children. Breakfast and dinner options were great and the waiting staff were attentive and friendly amongst the chaos. Location was great, lots to do in the area. A thoroughly decent stay but perhaps better for families with children rather than those travelling as a couple or solo.