Los Altos Hotel Guide - Bus Barn Stage Company hotels in Los Altos, United States of America.

"Room was excellently appointed and the hotel itself is new and beautiful. Music in the restaurant Saturday night and fire pits outside in beautiful ambience. We really enjoyed the well appointed exercise room and the complimentary bikes. We rode 45 minutes along the Bayview Trail to Stanford University from the hotel and loved it. Will definitely stay again."

"Very disappointing stay overall. The only positives were free parking and continental breakfast, but the breakfast options were minimal and most of the bagels and croissants were stale. The hotel also has very poor sound insulation as we could hear carts and people talking in the hallway throughout the night. The biggest issue was the staff and housekeeping. Front desk employees were not friendly or helpful, and when I asked for extra towels I was told I had to bring my dirty towels down to exchange them, which seemed unusual and inconvenient. Housekeeping was also inconsistent. I stayed three nights and the room wasn’t cleaned until the last night despite being told it would be done earlier. When I asked for an extra blanket and pillow, the housekeeper made it seem like a major inconvenience. Overall, the lack of helpful service, noise issues, and inconsistent housekeeping made this a frustrating stay. I would not stay here again."

"It’s always my go to stay the staff is great "

"We've stayed at the Zen several times when visiting our son at Stanford. I like the excellent hot breakfast, close proximity of Walgreens across the street, and good parking. Property is older but they take pride in the little things and great value. Will definitely stay here again."

"Comfortable and stylish"

"Very quiet and great creek sounds. "

" Air conditioner works well, room was very clean, there was no elevator. I had to turn the refrigerator on when we got there."

"When we arrived the 1 elevator was broken and we were put on the 3rd floor. The hotel was relatively empty and no offer to relocate or for any perks due to inconvenience. They were also in the middle of a remodel so the parking lot was littered with discarded items from furniture to windows"

"Breakfast was coffee and a basket of apples. There was a very large long black hair in the bed when I pulled the covers over. Smelled like urin outside. There was renovations going on so there was old cupboards and cabinets on the ground in the parking lot outside very hazardous."