Hartford Hotel Guide - Butler McCook House and Garden hotels in Hartford, United States of America.

"Lady (hardly) at the front desk was sullen, disengaged and clearly not at all suited to working in the service industry. My room had no TV remote so I picked up the sheet with the various comtact numbers on it only to discover my room also had no phone. I called reception from my cell and after 3 or 4 hangups reception suggested i go back to the front desk and get another remote. Did this and lo and behold that didnt work either. I packed up my stuff, went to reception to ask for a different room, but before i could i got to hear another guest complaining that the refridgerator in her room didnt work. My new room came with working remote, phone and refridgerator, but the heat was not working! By this time I was too tired to complain so this went unreported."

"Amazing staff. Breakfast was basic but ok."

"cf"

"Great service and clean room"

"Recomendado"

"Location is great - actually unexpectedly quiet Parking was plentiful. Check in was good- fast & super easy. Room was really clean except that there was a pretty nasty smell (I think from the carpet. Like maybe the carpet needs to be washed) I love that the windows open (although just a little) but I had to keep them open b/c of the smell"

"no hair conditioner short breakfast hours 6-9 am sharp, ran out of coffee quickly and milk was old, in room coffee teabags did not make drinkable coffee. Have a laundry room."

"The property had guess blasting music outside drinking alcohol outside doing suspicious activity"

"The location of the hotel was great for us. It has a SPECTACULAR view of the Connecticut State Capital and the surrounding green space. Be sure to ask for the view room, as this was what made the stay worthwhile. It was a 10 minute walk to Dunkin Park, a minor league baseball stadium. Attending an event there was the reason for our stay. The adjacent neighborhood is not great. The hotel, while clean, is old and not in top condition. The room itself had been updated, but the bathroom showed a lot of wear."