Caersws Hotels

"Amazing "

"The inn is lovely, perfect location, great staff, good food, free parking on the road, wonderfully comfy bed and great bathroom… but beware of room 7 with a sea view.. on the second floor up steep steps but the reason for the 3 star rating is that you will constantly hear the water pump every time anyone in the hotel uses a drop of water. ALL NIGHT LONG! Very hard to sleep or stay asleep when is constantly starting up close by the bed. Were exhausted the next day, so glad we only stayed one night. The water pressure on the second floor is fab…but the noise from the pump really is annoying. The hotel only has an emergency contact number and no overnight staff so by 11pm when you realise that the pump is going to be jolting you awake regularly there is no one that can help."

"Warm welcome, nice room, good food and beer, excellent breakfast!"

"Stayed for 2 nights,"

"Excellent breakfast. No lift to second floor which was disappointing but staff were on hand to help with bags. Central location ideal. Staff were always cheerful and smiling which was lovely to see. "

"The hotel is in a perfect location for exploring Devil's Bridge and the surrounding area. We visited the Elan Valley dams and reservoirs, the Silver Mountain and Aberystwyth. The Hotel looks stunning from the outside and inside. A lot of care has gone into every detail of the hotel. Our room was on the top floor. It was very cool and quirky, just a little bit musty smelling. (We couldn't open the windows without a load of bugs flying in so had to keep them closed unfortunately.) The bathroom looked cool but there was nowhere to put anything! Our arrival wasn't the best. We had travelled a fair distance and arrived at 7, when staff were busy with dinner. We rang the bell a few times, we were ignored by staff rushing around with dinner and drinks orders. I asked someone at the bar for help, who said they would ask someone to come and see to us. We kept waiting and eventually I managed to stop someone who just gave us the key card and told us our room was on the top floor. But then, the complete opposite service occurred on our second and third nights when one particular member of staff was really kind, friendly and helpful when we were looking to get a table for dinner. I forgot to get her name but she was amazing and really made our stay. "

"Check in was quick and easy, the room was clean but there was very little space and no coat hooks or hooks for towels in bathroom. The beds were uncomfortable (seemed old) and the single bed was very squeaky and made lots of noise every time my son moved. The hotel is dog friendly but costs an extra £10 per night. There was very little space for our dogs bed. The room was also very warm. The carpet on the stairs looked like it had not been hoovered in a long time. "

"Clean room. Frirndly staff. Located in a pretty village with lots of shops, restaurants and cafes. Close to Hafren Forest, Elan Valley."

"Staff very friendly. Room was a bit dated but lovely and big and clean . Bed was very comfortable "