Caín Alto Hotels

"Unfortunately, room 403 was not in acceptable condition. The towels were stained, the bathroom door would not close properly, and the air conditioning filters appeared dirty and overdue for cleaning. There was also a high level of humidity, which made the stay uncomfortable."

"Clean room | Great Staff | Lots of Shops nearby | Air conditioning in the room "

"The place is exceptionally clean and well maintained, creating a very comfortable environment. The service is outstanding—friendly, attentive, and professional. Its location is also very convenient, making it easy to access. Overall, a great experience I would definitely recommend."

"Yes parking was secure Very nice stay"

"The hotel does not have parking. You have to look for it outside around and pray you get one. Once you get to the room… TV was the size of my laptop. You can’t change the temperature of the air conditioner so I was freezing to death. I’m still waiting on the “breakfast” or coffee and pastries that they said were included. The pool was dirty and ICED COLD. There wasn’t even a bar or music. The lamps beside the bed DID NOT WORK. Floor needed sweeping. And the bathroom tub did not have the drain for it to stay full. "

"Good amenities and great for families with kids."

"Cuartos limpios y agradables. "

"Air conditioning was perfect! Servicial staff. Room was clean and pretty. Excellent location for walking to places in Mayagüez Downtown."

"Yes."