Outdoor pool, open 10:00 AM to 6 PM, pool umbrellas, pool loungers
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Reviews of Hotel Amarante Pyramids

4 out of 5
Hotel Amarante Pyramids
29 Abou Hazem Street, (Off Pyramids Road), Giza

Reviews

6.2
Rating 10 - Excellent. 18 out of 99 reviews" "
Rating 8 - Good. 27 out of 99 reviews" "
Rating 6 - Okay. 19 out of 99 reviews" "
Rating 4 - Poor. 9 out of 99 reviews" "
Rating 2 - Terrible. 26 out of 99 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff are super nice but the condition of the rooms are poor
Stayed 1 night in Sep 2023

6/10 Okay

SHARAF QASEM ALI

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff not friendly and helpful.
Stayed 2 nights in Sep 2022

6/10 Okay

Abdulrhman

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 5 nights in Aug 2022

8/10 Good

Tareq

Stayed 6 nights in Aug 2022

2/10 Terrible

Waleed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting
Stayed 1 night in Jul 2022
Response from Ahmed on 25 Jul 2022
Dear Mr/ Waleed we are relay very sorry for your unsatisfactorily for our services

6/10 Okay

Arshia

Liked: Staff & service
Disliked: Property conditions & facilities
if you are comming for visit cairo dont stay here
good hotel for locals not for tourists
Stayed 5 nights in Jun 2022
Response from Ahmed on 25 Jul 2022
Many Thanks

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 2 nights in Dec 2021
Response from Ahmed on 18 Dec 2021
Many thanks for your comment

8/10 Good

Verified traveller

Travelled with group
Disliked: Staff & service
Reception girl lack professionalism, very late to respond and ignore us while waiting to check in
Stayed 1 night in Oct 2021

2/10 Terrible

Wael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Ahmed on 26 Jul 2021
Dear Mr/ Wael Thanks for your time to write a comment and we would like to ask you why you are disappointed

8/10 Good

abdalla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Ahmed on 15 Jul 2021
Thanks for your comment

8/10 Good

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Ahmed on 15 Jul 2021
Thanks for your staying at Amarante Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and you are on the middle of any store or restaurant You need every think is walking distance definitely this will be my hotel every time I visit Egypt
Stayed 2 nights in Feb 2021
Response from Ahmed on 16 Feb 2021
Dear Sir Thanks for your comment

10/10 Excellent

Abdallah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021
Response from Ahmed on 16 Feb 2021
Dear Mr/ Abdallah Thanks for your choosing Amarante Pyramids for your stay

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
They did not let me in. They insisted that I have to pay cash AGAIN. !!!!!! They mentioned that they did not receive any money even though I paid in full and showed me the receipt.
Stayed 2 nights in Dec 2020

6/10 Okay

Mohamed

Travelled with group
Liked: Room comfort
Disliked: Staff & service
ممل
الفندق كتير عليه ٥ نجوم الموقع حلو والغرف ممتازة جداا ولكن الجو العام في الفندق ممل .. لا انصح به
Stayed 1 night in Aug 2020
Response from Elkadi on 3 Sept 2020
اسعدنا اقامتكم و تعليقكم و نحن نعمل جاهدين على التطوير فى ظل هذة الظروف

2/10 Terrible

Sorour, Tokyo

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no sense of dealing with customers They just want to collect money without real service Staff squabble in front of customers with obscene words
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No recpect for the vositor in the hotel/no recpect / i dont adivce any one to visit this hotle
Stayed 8 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Friendly staff Nice pool view Professional front office employees
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Aug 2019

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, room comfort
Amarante
Very nice hotel But needs renovation
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
The best bit to this hotel is the pool. The WiFi and customer service at reception is non-existent.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
They made me pay more than I supposed to pay . I really didn't like being there
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not bad if you like to stay in public area they have nice swimming Poll
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff were so mean the front desk women was so mean and rud
Stayed 3 nights in Feb 2019

8/10 Good

Minders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel in the heart of Giza. It is safe to walk around outside of the compound. The staff is friendly. We ate at the restaurant a lot and it was great. The room was comfortable and had a large nice patio. We stayed here as two American girls on their first ever trip to Egypt. It was safe and great.
Stayed 2 nights in Nov 2018

8/10 Good

Dawn, CT USA

Business traveller, Travelled with partner
Liked: Staff & service
The staff members are very helpful and friendly. The facilities needs update and repair, e.g. show head holding bar is falling off and you have to hold the shower head to take a shower. The hotel room price does not include the breakfast and coffee kettle needs to rent daily, etc. Hope these charges explain clearly at the booking website.
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Sep 2018

2/10 Terrible

Mr Ali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They are very dishonest, I book this hotel for my Neice for two days , they told her it is book for one day.
Stayed 2 nights in Aug 2018
Response from Ahmed ElAmir on 30 Aug 2018
Dear Sir Thanks for your comment and kindly be informed you that we got the details according to what you booked, and you can make extension for your booking

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
WIFI was so bad need to change the sever whos provide service Air condition was not ok
Stayed 4 nights in Jul 2018

4/10 Poor

adel, ny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s close to the market and shopping stores
It’s a normal hotel with a lot of negative specially the front dicks , ( the check in The worst !!!! two hours if you’re lucky )
Stayed 1 night in Jun 2018

2/10 Terrible

Adel

Disliked: Staff & service, property conditions & facilities, room comfort
Very bad
Generally I don’t like it Bad
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
A place to drop your head on a pillow
Not clean and sometime they do not clean your room for 2 days, thier cleaning is super bad
Stayed 4 nights in Apr 2018

6/10 Okay

Ahmed

Liked: Staff & service, room comfort
Good Value for Money.
The overall evaluations against the rate per night are very good. They have a very nice breakfast with wide range of food. The location of the hotel is not good. The Hotel staff is good.
Stayed 2 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Poor service
Service was horrible, the hotel itself is nice. The restaurant staff if very nice but you will wait a long time for food. The front desk is not friendly to the slightest and very condasending when dealing with issues.
Stayed 3 nights in Dec 2017

6/10 Okay

AJ, USA

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
No bar/longe
No lounge or bar in operation at the time of my stay. I had trouble getting drinks. the food was good, but I could not really kick back and relax. If you like a good cocktail on your vacation, find another hotel.
Stayed 2 nights in Oct 2017

8/10 Good

female, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel for Topdeck tour
This hotel was lovely. I booked it for the night before my Topdeck tour was due to start. I notified them of my late check in - around 2am. When I arrived they said they were fully booked! I had paid for the previous night and confirmed the checkin only 3 hours earlier! Finding another hotel in the middle of the night on your first night in Cairo was scary. When we stayed here for Topdeck the next few night it was a different story. They really took care of us. I ended up staying on for three extra nights at the end of my tour as well.
Stayed 1 night in Oct 2017

6/10 Okay

smoke, orlando

Cairo
Hotel was okay... WiFi not good at all, staff hardly spoke English hard time communicating. With traffic pyramids are almost an hour away.
Stayed 4 nights in Oct 2017

8/10 Good

adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel right next shopping Area
The hotel is nice , quiet, Hotel Staff they so nice the Wi-Fi it is not that good and the furniture it's old
Stayed 1 night in Sep 2017

4/10 Poor

ahmed, dubai-uae

Disliked: Cleanliness, property conditions & facilities, room comfort
No a/c,not clean
Hotel not good at all, darty and no air condition, I change room 3 times but all same
Stayed 1 night in Aug 2017

8/10 Good

Rolando, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the pyramids!!
Good professional hotel. A bit dated but in great shape!

2/10 Terrible

philip hamameh, new york

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its not that much
This hotel sucks service is to slow I order i coffe the send it to me after 35 min and it came almost cold

10/10 Excellent

Um Dodo, utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked and I will try it again when I visit Cairo

8/10 Good

Abd Karim, illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It is a nice hotel for the rate with very cooperative and friendly staff
Response from Ahmed on 9 Mar 2017
Dear Sir Thanks for your stay Management

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
So bad I loved it.
A hotel fit for the Pharaohs (dead and dusty) and probably hosted them in ancient times. Needed to call housekeeping for everything - glasses, towels, blankets, heat. The showers had no pressure but at least the water had no smell. Internet was slow and the over-priced Gulf Arab filled hooker bar next door was loud until 6am. That being said, we had a great time. The room was spacious and the bed very comfortable. The staff is great and very accommodating. The breakfast buffet is disappointing but the dining area it is served in shows classic elegance from bygone day. The hotel is located on a side street between the main thoroughfares of King Faisal and Pyramid street and when you go inside the small door you come into a hidden world. It must have been amazing in its day, but for what we paid, it was awesome.

8/10 Good

Hamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Hotel
Very nice people with great egyptian hospitality, the egyptian breakfast was delicious that i had in the hotel, the hotel is offers massage service for low prices with a great masseuse.