Calestano Holidays

Amazing staff, great room.

Good location walking distance to Piazza Duomo. Hotel is nice and clean except you can hear the rush of flowing water from the wall. Good breakfast in their restaurant located on the top floor with excellent views. Staff was helpful except during check in when I mentioned that I have Expedia VIP status, they kind of just laughed and said “Ok, so?” I told them I’m supposed to mention it when I check in. Anyway, I asked again later on in the day and I was told to just pick a bottle of wine or prosecco from the mini fridge. There were no wines in the fridge. There was a small bottle of Prosecco so I just didn’t bother at all.

Clean but need to be updated. They control the temperature from the front desk not sure why they said that’s the style of the hotel not like US each room has own temperature control

The beds are quite uncomfortable and it was really cold. They told me legally they couldn’t turn on the heat.

Room was large and bright but a bit dated and the bathroom was also large and clean. However our room was on the second floor and facing the main street so it was a bit noisy at night due to the trams although when the window shutters were fully lowered it was a bit better. Front staff was helpful and professional although a bit stern looking. Housekeeping staff was efficient especially at changing linens but forgot to replace soap and coffee. The included breakfast was great.