"This place was not helpful and screwed us over big time. Made reservations for nine night stay, flew in to town, first off, their website said airport shuttle, no such service. So we had to take a wheelchair taxi there at a cost of $60. Then when we got there they wouldn't honor our reservation. They didn't care we had no where else to go and it was -20° . It took weeks to get our refund and I'm not even sure if it's come back to us. We are a biracial couple with disabilities and tourists in their city and I say this because I am sure it was because of our ethnicities and disabilities that we were treated so poorly they couldn't have been worse. They don't deserve a business license, totally have no concept of what it means to run a Canadian business and what laws and practices we observe."
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