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Reviews of The Waverley Hotel

3.5 out of 5
The Waverley Hotel
88-94 Main Street, Callander, Scotland

Reviews

8.6

Excellent

Rating 10 - Excellent. 43 out of 89 reviews" "
Rating 8 - Good. 30 out of 89 reviews" "
Rating 6 - Okay. 9 out of 89 reviews" "
Rating 4 - Poor. 5 out of 89 reviews" "
Rating 2 - Terrible. 2 out of 89 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lorna

Travelled with family
Liked: Staff & service, amenities
Stayed in the hotel before and had enjoyed that stay. So felt it was best to book there again. This time the room I was allocated had a shower over a bath but having a disability made it impossible to use. The bathroom floor creaked quite badly every time anyone were to walk over it. The bed was comfortable and room was decent although there was marks on the walls. Needs to a fresh lick of paint. we booked breakfast like previously but on this occasion the breakfast was not very good or up to a good standard. The Beans were dry, (as if they had been kept on a contact heat) the produce ie sausages weren’t pleasant to eat neither was the potatoe scone. All I could eat in total from the breakfast was the toast.so feel that I didn’t get value for the money on this occasion.
Stayed 1 night in Mar 2024

10/10 Excellent

Natallia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Spacious, clean room at a very good price!
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away, staff excellent spotless rooms, decent food would definitely return
Stayed 2 nights in Feb 2024

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

STEPHEN

Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel in Callender
Loved the hotel. Food was lovely. Friendly staff. Comfortable room. Will stay there again.
Stayed 1 night in Dec 2023

6/10 Okay

Jennifer

Stayed 1 night in Aug 2023

6/10 Okay

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were great, room was small for a double.
Stayed 2 nights in Aug 2023

10/10 Excellent

Peter

Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
pleasant stay
staff pleasant, hotel bar area lovely. bed comfortable, bedroom nice enough, shower not great. had lunch, was nice. Breakfast very disappointing.
Stayed 1 night in May 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab wee hotel
The hotel room was cosy & spotlessly clean. Nice big comfortable bed, great shower and nice fluffy towels. We stayed 2 nights. The maid made sure we had fresh towels and we were stocked up on tea, coffee etc. Breakfast was hot and tasty. We also had some lunch in the bar area, it was really nice. Service was 10/10 in the restaurant & bar. Would definitely return.
Sharing plates
Stayed 2 nights in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple holiday from Devon
We had room No 1,which was a cubicle shower,which we requested it was very good. The room was cleaned with a little chocolate on both sets of towels which was nice. Breakfast was very good. Staff friendly and had 20% of food for booking on line. I would recommend this hotel/ pub.
Stayed 2 nights in Jun 2022
Response from . on 22 Jun 2022
Hi Edith, Thanks for taking the time to leave a nice review. We are so glad you enjoyed your stay and breakfast too I will feed your nice comments back to the team... Kind Regards Derek Chalmers General Manager

10/10 Excellent

Kevin

Stayed 1 night in May 2022
Response from GM on 1 Jun 2022
Thanks for your 10 star review Kind Regards Derek Chalmers

10/10 Excellent

Betty

Stayed 2 nights in Apr 2022
Response from . on 21 May 2022
Thank You for your 10 out 10 review for our hotel.. Kind Regards Derek Chalmers General Manager

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, cheerful pleasant staff clean room and decent breakfast. I will return.
Stayed 1 night in Apr 2022
Response from . on 15 Apr 2022
Hi Stuart Thanks for the 5star review and i will pass your comments on the my team and we hope you stay with us again soon King regards Derek Chalmers General Manager

10/10 Excellent

Andy

Stayed 1 night in Apr 2022
Response from GM on 6 Apr 2022
Hi Andy Thanks for your 10 out 10 Review and we hope you choose to stay with us soon Regards Derek Chalmers General Manager

2/10 Terrible

Rod

Liked: Cleanliness, staff & service
Entrance for the hotel a bit scruffy but the room was excellent and the evening meal was really good. All the staff were very pleasant. But SERIOUS PROBLEM I thought I paid Expedia £80 as quoted but on arrival they insisted payment was required, so as I could not check my bank statement there and then I paid the £68.00 asked for but a check shows that £80 did go to Expedia WHO WILL REFUND??
Stayed 1 night in Oct 2021

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Sep 2021

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Daniel, Solihull

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
No cleaning done during stay due to covid
Stayed 3 nights in Aug 2021

8/10 Good

Deepali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located on the Main Street with quite a few restaurants and riverside walks nearby. The family room had 2 separate sleeping areas and was really spacious.
Stayed 1 night in Aug 2021

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 1 night in Aug 2021

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay before fishing the Lake of Menteith
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Staff were first class and room was nice and clean. Definitely going back 👍
Stayed 1 night in Aug 2021

10/10 Excellent

SHIRLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel experience
Stayed 1 night in Aug 2021

8/10 Good

Grant

Stayed 3 nights in Jul 2021

8/10 Good

Grant

Stayed 3 nights in Jul 2021

8/10 Good

Colin

Liked: Staff & service, room comfort
Walking break
Hotel ideally situated as base to explore Trossachs Bedroom clean fresh and comfortable, en suite very tired and in need of TLC Bar and restaurant good, however they ran out of wine
Stayed 2 nights in Jul 2021

4/10 Poor

Ben

I paid ffor a large room - got a small one. very unhappy. many stairs did not siut my disabled wife (I did not ask) staff VERY HELPFUL, AND FULL REFUND - BUT SPOILED MY 'BREAK'
Stayed 3 nights in Jul 2021

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy to go back
Found room very dusty [ie] tv controls badly required cleaning before use , no cleaning equipment or dettol sprays in toilet considering covid 19
Stayed 7 nights in Jun 2021

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

Gordon

Travelled with group
Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2021

10/10 Excellent

Graham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly
Great hospitality, good food, comfortable room and bed. Web page photos are exactly what you get!
Stayed 3 nights in Jun 2021

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent all round!
Great Value for Money, nice rooms, great breakfast too. Only small niggle was the larger of the two beds in our room was very hard. The best thing without question are the staff. Every one of them even in the bar really seem to care about your experience and nothing is too much trouble. For a young group they are all an absolute credit to the place and we would only consider here in future when we are back in Callander.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Nice bar and restaurant area
Stayed 2 nights in May 2021

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021
Response from The Waverley Team on 13 May 2021
Thank you for your review Derek, we are glad you enjoyed your stay and look forward to welcoming you again. Thanks

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waverley
Easy check in. Friendly local advice. Lovely breakfast
Stayed 1 night in Sep 2020

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very dog friendly, clean and comfortable. Would definitely stay again.
Stayed 1 night in Sep 2020
Response from The Waverley Team on 3 Oct 2020
Hi Dale, We are glad you enjoyed your stay and look forward to seeing you in the future. Thanks,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal stopover
Our stop at Waverley was the end of a 10 day trip to Scotland. Callander has always been a favourite place to us, so looking for a place to stay on our journey home Callander was ideal. We have eaten and had a few drinks in the Waverley in the past, staying in other accommodation, so this was our first stay here.
Stayed 2 nights in Feb 2020
Response from Gary on 4 Mar 2020
Hi Mike, We are glad you enjoyed your stay with us and in Callander. We hope to see you again. Thanks,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very welcoming with a lovely atmosphere staff very friendly. I will definitely return
Stayed 2 nights in Nov 2019
Response from WT on 6 Dec 2019
Thank you for your feedback, Hope to see you in the near future.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from WT on 14 Oct 2019
Thank you for your feedback