Paul, the owner was just great. He was responsive to our needs. The back patio door would not lock and he came and fixed it. We needed the house cleaned in the middle of the two weeks and he arranged for a maid. That said, we did not enjoy our stay because the house was really dirty. The grounds have been neglected and the "herb garden" overrun with weeds. There were cobwebs everywhere, Daddy Long legs in every room, the pillows smelled, the furniture was old and in bad repair, the kitchen sink not only did not have a garbage disposal, it was so old that the wire screen on the drain was tiny and constantly clogged. We put sheets over the couch before we would sit on it as it smelled and was dusty and dirty. The floor plan left a lot to be desired. There was only one bath upstairs for 4 women to share so 2 had to go downstairs to the other one. The bedrooms were not separate, you had to walk thru one to get to the other. There was one painting that gave us all the creeps and it was right over where we played bridge every night. It gave me nightmares the first night and I had to sit with my back to it for the rest of the two weeks. It should not be in a house where children are staying. Right around the corner, on the beautiful lake, which you could not see from the house, were houses that rented in the summer. We wish we would have known about those as they had spectacular views of the lake and were clean and nice. If going to this area again I would rent one of those! There is hope for this place but it needs a huge overhaul. Get the exterminator out there and kill the spiders, restore the yard to its former glory, have the furniture repaired and cleaned. Put in a new kitchen sink that allows for waste disposal and get rid of that awful painting.