Campbell Hall Holidays

The property was very clean and

Beautiful environment and room accommodations. Loved the filtered water in the room. The robes are amazing! In room lighting could be brighter.Walls too thin..heard upstairs and outside noise each night we stayed. Told front staff but no offers to relocate us were given.

family had a great stay at the Riu Hotel Manhattan. The location is a 10/10. It is in a busy area but just steps from Times Square and surrounded by great restaurants. Serendipity is right next door, Dilli Dilli is just up the street, and there are plenty of street vendors nearby, which made grabbing food easy and fun. The staff was friendly and helpful throughout our stay. The snack shack and breakfast were both excellent, and we really enjoyed the breakfast buffet each morning. The only downside was the elevator situation, especially when trying to get to breakfast. Each day, we waited around 20 to 25 minutes for an elevator. Guests have to go to the first floor, wait in line, and then are taken up to the fifth floor to be seated as space opens. This setup ties up the elevators and causes long delays. I was traveling with my mom, who had a strained muscle, so taking the stairs was not a realistic option after the first day. A better system might be to move the breakfast line to the fifth floor and adjust the space to accommodate it, which could help reduce elevator congestion. The room itself was small and basic, but that did not matter much since we were rarely in it. Overall, great location, great staff, and great food. Just be prepared for possible elevator delays during breakfast hours.

The staff was extremely helpful in answering any questions we had and providing recommendations for restaurants and directions. The rooms and property were always clean. Breakfast provided many choices da and was always well stocked. The breakfast bone moves quickly and efficiently. The frosted glass shower/bathroom wall” was NOT an issue as the person in the bathroom could only be seen as a “blob.”

This property is beautiful, and the room was thoughtfully designed with everything needed for a comfortable, luxurious stay. The valet and doorman were exceptionally kind and helpful, and it’s truly a dog-friendly hotel. The location is excellent, very safe and just minutes from Central Park in Columbus Circle, with everything you need within walking distance. The restaurant likely offers one of the best views in the area, and the food was outstanding. Service, however, was a bit slow, with longer wait times even for simple requests like water. That said, the staff remained warm and friendly throughout. I would highly recommend making a reservation at the restaurant. The gym was small and often quite busy.