Outdoor pool, pool umbrellas, pool loungers
Check availability

Reviews of Hotel Metropolitan

3 out of 5
Hotel Metropolitan
Av Ernesto Geisel 5100, Campo Grande, MS

Reviews

8.8

Excellent

Rating 10 - Excellent. 72 out of 145 reviews" "
Rating 8 - Good. 50 out of 145 reviews" "
Rating 6 - Okay. 20 out of 145 reviews" "
Rating 4 - Poor. 1 out of 145 reviews" "
Rating 2 - Terrible. 2 out of 145 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to the centre of town and just a few minutes walk from the market. Breakfast was good but the breakfast room has little natural light. Shower was excellent but I missed a reading light for the bed. Staff were welcoming and helpful and responded rapidly when something wasn't right.
Stayed 2 nights in Oct 2018
Response from Equipe Metropolitan on 31 Oct 2018
Obrigada pela sua avaliação

10/10 Excellent

Dave, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property was excellent! Very clean, very attentive staff, wonderful breakfast buffet, good location. I will stay there again.
Stayed 8 nights in Sep 2018
Response from Equipe Metropolitan on 26 Sept 2018
Bom dia, obrigada pela sua avaliação ela e muito util para continuarmos a bem atende-los

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Workers extremelly helpful and kind. Great breakfast with lot of local fruits
Stayed 1 night in Sep 2018
Response from Equipe Metropolitan on 17 Sept 2018
Obrigada pela sua avaliação, ela é muito útil para continuarmos a bem atende-los

8/10 Good

PATRICIA J B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable Hotel
The hotel is about as good good as it gets in Campo Grande. Not too expensive, good location, clean, breakfast buffet is very well served and has everything one needs. The staff is exceptional and will do whatever it takes to make their guests stay as memorable as possible. Maintainance needs updating and they only provide soap and shampoo in the bathroom. I do recommend this hotel and will be back.
Stayed 2 nights in Nov 2017
Bom dia, obrigada pelas suas avaliações e sugestões. Elas são muito uteis para melhorar nossa qualidade de atendimento e serviço

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A hotel past it's prime
We booked the hotel based on reviews, hoping it would be everything we've read. It was just for 1 night on a layover flight. I think the hotel had its prime about 15 years ago - but hasn't been renovated since. Our room, on the 4th floor, looked nothing like the picture and the bathroom needed some serious work. The staff downstairs were nice, but there's a limit on what they could do with these types of resources. Must say - we were disappointed.
Stayed 1 night in Sep 2017
Bom dia Nosso hotel foi reformado em 2014, recepção, saguão, sala de café, piscina e todos os aptos, os banheiros dos mesmos serão reformados no ano de 2018, agradecemos seus comentarios, eles serão uteis para melhor atende-lo em uma outra oportunidade

8/10 Good

Elenir, Tennesse, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Overall it was a good stay, hotel is in a good location close access to everything, staff was very friendly and helpful, room was clean but the bed and pillows could be more comfortable.

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stop
Stayed overnight before a flight to Rio, didn't leave hotel at all, just needed a bed but the pool area was nice though the food was overpriced. Breakfast was excellent, lots of choice.

8/10 Good

Sonia, Porto Alegre

Liked: Staff & service
Nice Hotel
Everything was fine and we enjoyed our stay.

8/10 Good

Verified traveller

Liked: Staff & service

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Not recommended
Executive suite is room with 3 beds. Portuguese only. On a busy road, no soundproofing whatsoever. Area does not invite for a stroll. Only 1 single budget restaurant close by.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Stayed 5 nights in Nov 2023
Response from equipe metropolitan on 7 Feb 2024
bom ida, obrigada pela sua confirmação

10/10 Excellent

Alex Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Perfeito
Stayed 1 night in Aug 2023
Response from equipe metropolitan on 1 Sept 2023
bom ida, obrigada pela sua avaliação

10/10 Excellent

ADALBERTO

Stayed 3 nights in Aug 2023
Response from equipe metropolitan on 21 Aug 2023
bom dia, obrigada pela sua avaliação

10/10 Excellent

FABIANO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício !
Atendimento excelente e funcionários muito prestativos.
Stayed 2 nights in May 2023
Response from equipe metropolitan on 30 May 2023
bom dia, obrigada pela sua avaliação

6/10 Okay

Gilson

Business traveller
Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2023
Response from equipe Metropolitan on 24 Apr 2023
boa tarde, obrigada pela sua avaliação

10/10 Excellent

Rosangela

Stayed 1 night in Mar 2023
Response from equipe Metropolitan on 11 Apr 2023
bom dia, obrigada pela sua avaliação

10/10 Excellent

weslley silva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from equipe Metropolitan on 27 Mar 2023
Bom dia, obrigada pela sua avaliação

10/10 Excellent

KHAMYLLA ELÍCIA

Stayed 1 night in Dec 2022
Response from equipe Metropolitan on 10 Jan 2023
Bom dia, obrigada pela sua avaliação

10/10 Excellent

Viviana

Stayed 1 night in Dec 2022
Response from equipe Metropolitan on 5 Jan 2023
bom dia, obrigada pela sua avaliação

10/10 Excellent

Fernando Donizeti de

Stayed 2 nights in Dec 2022
Response from equipe Metropolitan on 14 Dec 2022
bom dia, obrigada pela sua avaliação

10/10 Excellent

ORDALIA A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito confortável. Excelente atendimento m
Stayed 1 night in May 2022
Response from equipe Metropolitan on 16 May 2022
Bom dia, obrigada pela sua avaliação

8/10 Good

Cristiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não tinha informações sobre o ramal da recepção, não havia toalha suficiente, só tinha uma de banho + como tbm não tinha informações sobre o ramal da recepção, acabei usando só uma toalha entre eu e minha esposa.
Stayed 1 night in Apr 2022
Response from equipe Metropolitan on 6 May 2022
Bom dia, obrigada pela sua avaliação

10/10 Excellent

Thiago

Stayed 1 night in Feb 2022
Response from equipe Metropolitan on 7 Mar 2022
Bom dia, obrigada pela sua avaliação

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente custo benefício!
Equipe muito solícita, quartos confortáveis, café da manhã excelente!
Stayed 2 nights in Feb 2022
Response from equipe Metropolitan on 2 Mar 2022
Bom dia, obrigada pela sua avaliação

8/10 Good

JANIBER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Razoável.
Razoável. Quanto à localização, deixa a desejar , pois não tem nada por perto, ou voce anda muito ou pega taxi.
Stayed 5 nights in Feb 2022
Response from equipe Metropolitan on 21 Feb 2022
bom dia, obrigada pela sua avaliação

10/10 Excellent

estela dalva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
atendimento incrível
Hotel ótimo. Informamos um vazamento no ar que estava estragando o móvel decorativo, no mais, perfeito. Super indico. Exelente atendimento, café da manhã maravilhoso. Local impecável, limpeza muito boa. Como disse, apenas um problema de goteira do ar, que não me atrapalhou em nada, coloquei uma toalha no chão e problema resolvido. Mas informei isto na recepção justamente porque estava tudo tão lindinho, e a goteira estava a estragar um móvel decorativo do acabento.
Stayed 1 night in Oct 2021
Response from equipe Metropolitan on 26 Oct 2021
Bom dia, obrigada pela sua avaliação

6/10 Okay

Marcio

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Regular
Pontos importantes, na minha opinião, Serviço de copa são simpáticos os garçons, não acontece o mesmo com todos da recepção.. Garagem coberta e oculta, há apartamentos com sacada, serviço de barbe de copa e lanchonete,.. Ausente: Restaurante.. Poderia melhorar: diversificar mais bebidas.. tipo suco natural prats não há no hotel.. Não há Porçoes de peixe na lanchonete, lamentável, estamos na era fitness..
Stayed 1 night in Sep 2021
Response from Equipe Metropolitan on 15 Sept 2021
Bom dia, obrigada pela sua avaliação

10/10 Excellent

SÍLVIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento muito bom, funcionários muito atenciosos, cumprimento adequado das medidas de biossegurança, café da manhã excelente!
Stayed 1 night in Sep 2021
Response from Equipe Metropolitan on 10 Sept 2021
Boa tarde, obrigada pela sua avaliação

8/10 Good

Lana Magda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Praticidade
Atendimento e café da manhã excelentes. Quartos amplos, camas confortáveis e roupas de cama limpas. Localização excelente, só muito barulho de trânsito pois fica numa rua de muito movimento. Por duas noites também houve muito barulho de hóspedes falando muito alto e algazarras no corredor.
Stayed 3 nights in Aug 2021
Response from Equipe Metropolitan on 31 Aug 2021
Boa tarde obrigada pela sua avaliação

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voltaremos
Somos clientes há vários anos, sempre retornamos, pelo excelente atendimento, localização, estacionamento e café da manhã.
Stayed 2 nights in Aug 2021
Response from Equipe Metropolitan on 27 Aug 2021
Boa tarde, obrigada pela sua avaliação

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Sempre que nossa empresa está trabalhando em Campo Grande ficamos neste hotel, é uma ótima escolha.
Stayed 3 nights in Aug 2021
Response from Equipe Metropolitan on 27 Aug 2021
bom dia, obrigada

8/10 Good

Andressa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Execelente hotel
Stayed 1 night in Nov 2020
Response from Equipe Metropolitan on 30 Nov 2020
Bom dia, obrigada pela sua avaliação

10/10 Excellent

Silvia Helena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020
Response from Equipe Metropolitan on 17 Sept 2020
Bom dia, obrigada pela sua avaliação

10/10 Excellent

JONATAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Equipe Metropolitan on 31 Aug 2020
boa tarde, obrigada pela sua avaliação

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2020
Response from Equipe Metropolitan on 9 Jul 2020
Bom dia, obrigada pela sua avaliação

10/10 Excellent

ALINNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recepção excelente. Andréia e muito gentil e acolhedora. Confortável, limpo, café da manhã ótimo.
Stayed 3 nights in Feb 2020
Response from equipe metropolitan on 14 Feb 2020
Obrigada pela sua avaliação

10/10 Excellent

Akiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020
Response from Equipe Metropolitan on 10 Feb 2020
obrigada pela sua avalição

10/10 Excellent

Raphael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from equipe metropolitan on 24 Dec 2019
Boa tarde, obrigada pela sua avalização

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preserve o pantanal
O café da manhã é muito bom.
Stayed 1 night in Nov 2019
Response from equipe Metropolitan on 18 Dec 2019
Bom dia, obrigada pela sua avaliação

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019
Response from Equipe Metropolitan on 4 Sept 2019
obrigada pela sua avaliação

8/10 Good

JESUS RODRIGUES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã muito variado e bem organizado.
Stayed 1 night in Jul 2019
Response from Equipe Metropolitan on 19 Jul 2019
Boa tarde, obrigada pela sua avaliação

10/10 Excellent

Rodrigo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendimento excelente, serviço e estrutura de quarto impecáveis.
Stayed 2 nights in Jul 2019
Response from Equipe Metropolitan on 19 Jul 2019
Boa tarde, obrigada pela sua avaliação

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Custo Efetivo
Minha estadia foi ótima, dentro das expectativas dos Colegas que me indicaram o Metropolitan
Stayed 2 nights in Jul 2019
Response from Equipe Metropolitan on 19 Jul 2019
Boa tarde, obrigada pela sua avalição

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima relação custo/beneficio
O hotel é bom, instalações em boas condições. Os funcionários são prestativos. Preços honestos.
Stayed 3 nights in Mar 2019
Response from Equipe Metropolitan on 17 Mar 2019
Bom dia, obrigada pela sua avaliação ela é muito importante para continuarmos a bem atende-los

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente café da manhã, mas senti falta do almoço, cheguei no sábado no horário do almoço e qual não foi minha surpresa saber que não havia almoço ! No domingo não teve o bar da piscina aberto, achei um descaso com o hóspede.
Stayed 2 nights in Feb 2019
Response from Equipe Metropolitan on 11 Feb 2019
Bom dia, obrigada pela sua avaliação.

10/10 Excellent

LETICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Equipe Metropolitan on 27 Jan 2019
Bom dia, obrigada pela sua avaliação

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom custo beneficio, colchões e travesseiros ótimos . . . .
Stayed 1 night in Jan 2019
Response from Equipe Metropolitan on 8 Jan 2019
Bom dia Obrigada pela sua avaliação

6/10 Okay

Marcio

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Equipe Metropolitan on 26 Dec 2018
Bom dia, obrigada pela sua avaliação

10/10 Excellent

Ieda, Igarapava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente
hotel bem localizado no centro, pessoal super atencioso e simpatico, prontos para lhe ajudar. Café da manhã maravilhoso. Quarto grande com colchão bom. Wi fi muito bom.
Stayed 2 nights in Dec 2018
Response from Equipe Metropolitan on 17 Dec 2018
Bom dia, obrigada pela sua avalição

8/10 Good

Eider

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2018
Response from Equipe Metropolitan on 8 Oct 2018
Obrigada pela sua avaliação