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Grand Royal Lagoon

2.0 star property

Choose dates to view prices

Close to Chac Mool Beach and Cancun Convention Center, Grand Royal Lagoon provides amenities such as a restaurant. Guests can connect to free WiFi in public areas.

Reviews

5.6 out of 10

Popular amenities

  • Restaurant

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Policies

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Where is Grand Royal Lagoon located?

Located in Zona Hotelera, this hotel is within a 10-minute walk of Nichupté Lagoon and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Cancun Convention Center and Caracol Beach are also within 1 mile (2 km).

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Reviews

Reviews

5.6

5.6

Cleanliness

7.6

Amenities

6.6

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 2 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified

4/10 Poor

Camilla

Disliked: Cleanliness, amenities, property conditions & facilities
The room was moldy and in a really bad shape. No fridge or safe. They don't even sell water. No restaurant or cafeteria. Overall, being a solo woman traveller, felt safe, and the majority of the staff was nice.
Stayed 3 nights in Feb 2025
Verified

4/10 Poor

ana patricia

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Mal edificios con la lluvias la agua se metías le dije al encargado del dia
Stayed 6 nights in Oct 2023
Verified

6/10 Okay

Ilham

Liked: Staff & service, amenities, property conditions & facilities
Parfait proche de tout un peu plus de proprete
Stayed 3 nights in Jan 2022
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy natural
Stayed 1 night in Jan 2022